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Could not open because of disk error PSB in Photoshop on a Monterey 12.0.1

Community Beginner ,
Apr 29, 2022 Apr 29, 2022

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I am not able to open more and more files for work and have to remake them  from scratch because photoshop no longer works correctly. I get this error when i try to open about half my files. I am so upset as I am going to lose my job is this keeps up.

 

Can someone please help??

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Adobe
Adobe Employee ,
Apr 29, 2022 Apr 29, 2022

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Hi @josephinec75052394 , sorry you are seeing errors when trying to open some of your files.

 

Has anything changed in your system/HDs recently, how long have you been getting this error?
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

Thank you,

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Community Beginner ,
Apr 29, 2022 Apr 29, 2022

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Here it is:

 

Adobe Photoshop Version: 22.5.2 20211001.r.491 a629bf2 x64 Number of Launches: 21 Operating System: Mac OS 12.0.1 System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 4000 MHz Built-in memory: 32768 MB Free memory: 1046 MB Memory available to Photoshop: 28891 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.779.1 ACP.local Status: - SDK Version: 1.48.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.8.0.19 - Min Core Sync Required: 4.3.28.24 Live Edit Client SDK Version: 3.82.01 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon R9 M395X
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,294 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/MacOS/sniffer" -baseTimeMS=5494659 -comment=Photoshop Version: Adobe Photoshop 22.5.2 20211001.r.491 a629bf2 x64

[350 ms]
Start sniffer 2022-04-29 13:40:07
# Photoshop Version: Adobe Photoshop 22.5.2 20211001.r.491 a629bf2 x64
sniffer -baseTimeMS=5494659 -comment=Photoshop Version: Adobe Photoshop 22.5.2 20211001.r.491 a629bf2 x64

{16 ms}
Start platform native
# displays: 1
Display 0
Display: 69942664
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon R9 M395X index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon R9 M395X
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
69942664
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{307 ms}

{307 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 69942664
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (5,120 2,880)
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915462 index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon R9 M395X OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
69942664
GPU accessible RAM: 4,096 MB
VRAM: 4,096 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.7.29)
Device version: 2.1 (2.1 ATI-4.7.29)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915462
Display mask: 2047
End platform OpenGL
{319 ms}

{319 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: AMD Radeon R9 M395X Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Oct 1 2021 19:40:58))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 61 GB / s
Compute score: 1,111.88
Device name string: AMD Radeon R9 M395X Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{349 ms}

Exit code kExitNormal
End sniffer 2022-04-29 13:40:07
[kStatusNormal, kExitNormal]

[351 ms]
Finish RunAllAPIs

[3084 ms]
Start GetSnifferResult

[3084 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970841547539478002 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 2.84T, 1.05T free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.dabacbb 79.dabacbb ICUUnicode.framework ICUUnicode 12.1.d22a981 ICUConverter.framework ICUConverter 12.1.d22a981 AdobeCrashReporter.framework AdobeCrashReporter 10.1.4 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 3.2.1 79.77ee9d2. dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.0 79.3649695. AIDE.framework AIDE 2.1.1 79.644b6f32 boost_chrono.framework boost_chrono 14.0.0.0 dynamiclink.framework dynamiclink 14.0.0.0 dvaaccelerate.framework dvaaccelerate 14.0.0.0 dvametadataUI.framework dvametadataUI 14.0.0.0 boost_filesystem.framework boost_filesystem 14.0.0.0 AdobeBIB.framework AdobeBIB 2.0.2 79.77ee9d2. AdobeXMPFiles.framework AdobeXMPFiles 79.dabacbb 79.dabacbb AdobeLinguistic.framework 14.3.0.4a21dc2 dvaplayer.framework dvaplayer 14.0.0.0 PlugPlugOwl.framework PlugPlugOwl 10.1.0.15 libzip.framework libzip 14.0.0.0 AdobeAGM.framework AdobeAGM 5.0.2 79.77ee9d2. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.0.3 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.3 79 . 75634e84 dvavulcansupport.framework dvavulcansupport 14.0.0.0 dvacore.framework dvacore 14.0.0.0 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.0 79.3649695. dvatransport.framework dvatransport 14.0.0.0 AdobeXMP.framework AdobeXMPCore 79.dabacbb 79.dabacbb AdobeJP2K.framework AdobeJP2K 2.0.2 79.a664172 dvaaudiodevice.framework dvaaudiodevice 14.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 10.1.0.15 utest.framework utest 14.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.0.3 79.5031322. dvametadataapi.framework dvametadataapi 14.0.0.0 WRServices.framework WRServices 16.1.0 16.1.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.2 79.77ee9d2. boost_threads.framework boost_threads 14.0.0.0 AdobeCoolType.framework AdobeCoolType 6.0.2 79.77ee9d2. boost_regex.framework boost_regex 14.0.0.0 boost_program_options.framework boost_program_options 14.0.0.0 dvamediatypes.framework dvamediatypes 14.0.0.0 AdbePM.framework AdbePM 5.8.00.377285 1.630273 boost_date_time.framework boost_date_time 14.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 6.0.1.48740 79.27c2bd3 dvaui.framework dvaui 14.0.0.0 ICUData.framework ICUData 12.1.d22a981 dvamarshal.framework dvamarshal 14.0.0.0 Unified Extensibility Platform uxp-5.2.0-7-75a0f37 Required plugins: Accented Edges 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 22.5.2, © 2014-2021 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.2 (1028), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.2 (1028), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 22.5 © 2002-2021 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 22.5 © 2003-2021 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 22.5 © 2003-2021 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 22.5 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Eye Candy 7 Autolayer Autolayer 7.2.3.182 47781 Copyright © 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Autolayer.8li.plugin” Eye Candy 7 Eye Candy 7 7.2.3.182 47781 Copyright (c) 2019 Exposure Software, LLC - from the file “Alien Skin Eye Candy 7 Photoshop.8bf.plugin” FastCore Routines 22.5 © 1990-2021 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 22.5 © 2021 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 22.5, Copyright © 2002-2021 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 22.5 © 2001-2021 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 22.5.2, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 22.5.2, © 2002-2021 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 22.5.2, © 2001-2021 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 22.5 © 1990-2021 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 22.5 © 1990-2021 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 22.5 © 2003-2021 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 22.5 © 2012-2021 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 22.5.2, © 1999-2021 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 22.5, © 2002-2021 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 22.5.2, © 2014-2021 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 22.5 © 1993-2021 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 22.5, © 2015-2021 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Topaz B&W Effects 2 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_BW2_Effects.plugin” Topaz Clarity CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_clarity.plugin” Topaz Clean 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_clean3.plugin” Topaz DeJpeg 4 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_dejpeg4.plugin” Topaz Detail 3 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_detail3.plugin” Topaz InFocus CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_infocus.plugin” Topaz Lens Effects CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_Lens_Effects.plugin” Topaz ReStyle CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_restyle.plugin” Topaz Star Effects CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_Star_Effects.plugin” Torn Edges 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 22.5 © 2006-2021 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 22.5.2, © 1991-2021 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 22.5 © 1989-2021 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 22.5.2, © 2003-2021 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 4.4.0.58 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-4.4.0/" CDO: 1.91.3
CmdN: 1.9.3
CDP: 1.117.2 Discover Panel (Loaded) 1.9.0.53 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.40.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CCX Sharesheet UXP (Loaded) 19.8.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/" CC Libraries Panel (Prepared) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/" CAPTURE: 2.0.26 STOCK: 2.0.40 CCX Commenting UXP Webview (Prepared) 20.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.comments-webview/" Neural Filters (Prepared) 1.8.3.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.cloudValueDialog/" Photoshop UXP Export-As (Prepared) 5.5.5.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 2.2.2.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.2.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" IC popup message (Loaded) 1.0.0.0 Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/extensions/stock-panel-licensing/index.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/manager.html” Installed TWAIN devices: NONE

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Community Beginner ,
Apr 29, 2022 Apr 29, 2022

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i am working with an older photoshop because it fixed the problem in the past but now it is back. I am going to lose my job if i have to rebuild everything i make. this is so frustrating.

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Community Expert ,
Apr 29, 2022 Apr 29, 2022

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Do you have a backup strategy? MacOS comes with Time Machine which would keep incremental copies of your PSBs. That way if there is a corrupt PSB you can go back an hour and get the older hopefully intact one. Finally consider Cloud Backup. It has a versioning feature:https://helpx.adobe.com/creative-cloud/help/versioning-faq.html

 

Are you reading your files off a network server or external drive? Try copying the file to your local drive and opening from there instead.

 

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Community Beginner ,
May 07, 2022 May 07, 2022

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I am only using files on my hard drive. Yes I back up, those files give me the same error. 
I really need help. This product is not working and I am going to lose my job. There have been no ways given to fix this, just telling me to back up my files does not help me.

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Community Beginner ,
May 07, 2022 May 07, 2022

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Hard drive means local or my computer proper, no eternal drives are used. Can someone please help me with this?

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Community Expert ,
May 07, 2022 May 07, 2022

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I did find this guide. Can you look it over and see if it helps?

 

https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html

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Community Beginner ,
May 07, 2022 May 07, 2022

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None of the problems listed in the guide are my problem. Can someone please send me some help? I have to rebuild my files every day and this is not sustainable. I don't know why I pay $53 a month for something that doesn't work.

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New Here ,
Jul 13, 2022 Jul 13, 2022

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I am having this exact same issue and I'm at a loss and nearly in tears. It's even from my local files but also from my secure external hard drive. It seems so sudden and I'm desperate. Were you able to find a solution? 

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