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Participant
February 12, 2021
Answered

Could not save as because of a program error.

  • February 12, 2021
  • 3 replies
  • 1596 views

I'm getting this Could not save as "file name" because of a program error everytime I try to save. Any known fixes as this is getting frustrating payingfor software that dose not work. My Mac is brand new so I know its not the problem.

This topic has been closed for replies.
Correct answer Starwhale

I figured out the problem with online chat. It was an external harddrive permissoions issue.

3 replies

Participating Frequently
December 31, 2021

Adobe chat got me the answer. This is what they worked out in my situation.

"So sometimes when we use multiple monitors, our app considers one of our monitor as a Graphics Card and hence causes such issue, so as soon as we removed extra screen, Photoshop was able to detect correct Graphics Card and hence that issue got away, you may reconnect your screens and try again."

 

I unplugged my to external monitors from the main screen, restarted photoshop, then re-plugged in the monitors and files were saving again!

Participating Frequently
December 31, 2021

Any updates on this? It has been driving me insane. Starwhale said it was an external harddrive issue, but was also absolutely useless in telling us what that means.

LinSims
Community Expert
Community Expert
February 12, 2021

Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

StarwhaleAuthor
Participant
February 12, 2021

Photoshop 22.2.0 release