i am new to this because I never usually have any problems. However, I have recently been getting a "pop up" on my Mac Desktop that says.....Creative Cloud Content Manager.app cant open may be damaged. How do I fix this?
If that fails, do a clean Creative Cloud install carefully following each applicable step: uninstall every Creative Cloud app including preferences per https://adobe.ly/3LTvu8e
Then uninstall the Creative Cloud desktop app, again using the correct uninstaller per https://adobe.ly/3LV6hKJ...
No...nothing helped and when I tried to delete the first app...Lightroom...I got an error and had to reboot my computer...now I cannot even open Creative Cloud
If anyone can help me...I would greatly appreciate it. I do not use the creative cloud apps often, but I like having it when I need it. This pop up is annoying and happens even if I am not using the app. Now I get a pop-up that says: "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud from 'http://www.adove.com/go/abodeceativeloudapp'" with options at the bottom to "Quit" or "Repair"...Very frustrating.
I have been facing this issue as well, and I tried every step of your suggestion completely, and I did it twice. Each time, as soon as I reinstall creative clouds, the error messages pops up again.
This is very irretating, do you have any other solutions?
I think I managed to finally fix it by following all of the instructions to remove everything and then *additionally* removing the offending file myself, which I did by making a trash directory to put it in:
$ cd ~
$ mkdir adobe-bad
$ cd adobe-bad
$ sudo mv /Applications/Utilities/Adobe\ Creative\ Cloud\ Experience .
Thanks for this, but here's how mine managed to get fixed.
I removed everything using the instructions provided above (original thread), multiple times, didn't work, got fraustrated and decided I just don't want to see the damn pop up for a few days.
5-6 days later I installed the creative cloud app again, installed my app, and then no pop up. it has been 3-4 weeks now that I don't have the issue anymore.
Rather than give straight answers, company's like these use forums to send people down meandering roads. "oh try this. Now try that. Ok then try this.". You would think if you're paying for a product, they would have an answer rather than a wild goose chase — not just this company, but multitudes of them.
@j8sin I don't agree with your statement.... unless we are sitting beside them, it can be a one thing, or it can be a multiude of things combined. For example, if you drive a car, and it stopped suddenly.... would you go out and buy a new car? Wouldn't you want to check out why it just stopped suddendly. Maybe you just run out gas? Or maybe there if you drove an EV, you ran out of electricity. Maybe, there was an auto shut off. Again, you can repeat the same issue again after buying that new car. Unless, you are super rich, what many people are trying to do here is give 'try this!'
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