• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Crop tool not selecting whole canvas

Community Beginner ,
Jun 07, 2021 Jun 07, 2021

Copy link to clipboard

Copied

Hi all,

 

I am used to a single left-click with the crop tool selecting the entire canvas, which can then be adjusted with the handles. Now when I left-click, nothing happens and I have to drag and draw a shape, which is much less useful.

 

Is there a setting that I have accidentally changed, or has Adobe decided that I no longer want this feature?

 

Thanks a lot

Views

652

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 07, 2021 Jun 07, 2021

It still works for me. Can you try:

  • Confirm you don't have a selection before you start
  • Click the Crop tool a second time
  • Reset the Crop tool: right-click the tool in the options bar (not Tools panel) and Reset Tool

Let us know if any of this works before we send you to Preferences > Reset Preferences on Quit (after backing up customization).

 

~ Jane

Votes

Translate

Translate
Adobe
Community Expert ,
Jun 07, 2021 Jun 07, 2021

Copy link to clipboard

Copied

It still works for me. Can you try:

  • Confirm you don't have a selection before you start
  • Click the Crop tool a second time
  • Reset the Crop tool: right-click the tool in the options bar (not Tools panel) and Reset Tool

Let us know if any of this works before we send you to Preferences > Reset Preferences on Quit (after backing up customization).

 

~ Jane

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 07, 2021 Jun 07, 2021

Copy link to clipboard

Copied

Thanks a lot, Jane. Reset Preferences fixed it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 07, 2021 Jun 07, 2021

Copy link to clipboard

Copied

LATEST

You're welcome, @Phobicly ðŸ˜Š

~ Jane

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines