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CS6 Installation Failure - Adobe Genuine Software Verification Error

New Here ,
Mar 09, 2014 Mar 09, 2014

I am trying to install CS6 as a trial version on my Windows8 laptop but keep being told that my software is counterfeit (" Installation Failure - Adobe Genuine Software Verification Error").

I have uninstalled and re-downloaded it with no success, and the only forum post i can see on this suggests checking the date/time on the PC are correct (which they are).

Any further ideas?  

Many thanks

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correct answers 1 Correct answer

New Here , Feb 09, 2017 Feb 09, 2017

I've had this problem for months after my computer decided to crash and my disk drive is broken. I've had to download the program again from Adobe then it told me it wasn't verified.

Finally, I found a solution. I downloaded the Adobe Application Manager, version 10, from Adobe. It didn't work when I already tried to install it. I deleted the files, restarted the computer, then ran the AAM again. Then I re-downloaded the files to install PS CS6 and installed it. Miraculously it worked.

Here's th

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LEGEND ,
Mar 09, 2014 Mar 09, 2014
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New Here ,
Mar 09, 2014 Mar 09, 2014

Thanks very much for replying Mylenium - i found this before but it only contains a link to photoshopCC rather than CS6 unless I have missed it??.    I have bought a licence for the student/teacher edition of CS6 (which I am still waiting for) so presume that downloading photoshop CC wont work.  

I have also tried the 'troubleshoot' link provided but couldnt find anything specific to this error.

Has anyone successfully resolved this problem for CS6?

Cheers

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New Here ,
Aug 07, 2015 Aug 07, 2015
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New Here ,
Feb 09, 2017 Feb 09, 2017
LATEST

I've had this problem for months after my computer decided to crash and my disk drive is broken. I've had to download the program again from Adobe then it told me it wasn't verified.

Finally, I found a solution. I downloaded the Adobe Application Manager, version 10, from Adobe. It didn't work when I already tried to install it. I deleted the files, restarted the computer, then ran the AAM again. Then I re-downloaded the files to install PS CS6 and installed it. Miraculously it worked.

Here's the link to AAM: Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

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