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CS6 - latest windows update issues

Community Beginner ,
Apr 22, 2018 Apr 22, 2018

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Hi everyone

A recent windows update was causing the pen to pan rather than draw so I rolled it back. Now that problem has gone away but Photoshop is now refusing to recognise pen strokes once I change function from for instance brush to selection tool.

Any suggestions?

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correct answers 1 Correct answer

Community Beginner , Apr 23, 2018 Apr 23, 2018

Finally resolved the issue.

* re-installed the updates I'd scrapped

* used the CMD workaround

* re-selected the press and hold setting I had deactivated to try and prevent the annoying side-effect in photoshop:

press and hold.png

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Guide ,
Apr 23, 2018 Apr 23, 2018

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Community Beginner ,
Apr 23, 2018 Apr 23, 2018

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I'm using CS6 and do not have Wacom. I cannot follow Dave's instructions as I do not have this pathway:

Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

or

3. Go to the Wacom tablet properties

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Community Beginner ,
Apr 23, 2018 Apr 23, 2018

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Finally resolved the issue.

* re-installed the updates I'd scrapped

* used the CMD workaround

* re-selected the press and hold setting I had deactivated to try and prevent the annoying side-effect in photoshop:

press and hold.png

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Adobe Employee ,
Apr 24, 2018 Apr 24, 2018

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That's amazing Matt.

Thank you for sharing the fix. I am so glad that your issue is fixed now.

Regards,

Mohit

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Adobe Employee ,
Apr 23, 2018 Apr 23, 2018

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Hi stosur,

We're really sorry for all the hassle. We would request you to refer the following Microsoft link and try the available workaround for this problem and share the results.

Unexpected panning or scrolling in some apps with pen after applying - Microsoft Community

Regards,

Mohit

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Community Beginner ,
Apr 23, 2018 Apr 23, 2018

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Hi Mohit,

Thank you for your reply. Unfortunately this has not resolved the issue re: photoshop not recognising my pen strokes.

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