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April 9, 2018
Question

CS6 Not Opening on MacBook Air (macOS High Sierra)

  • April 9, 2018
  • 1 reply
  • 918 views

I can not open any of my CS6 programs, message below.  I was running the programs fine on Friday afternoon, went back into Photoshop to edit a file and was unable to access it.  I have tried troubleshooting on my own but have not had any luck (I am not the most tech savvy).  Any ideas would be greatly appreciated.

Process:               Adobe Photoshop CS6 [1494]

Path:                  /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

Identifier:            com.adobe.Photoshop

Version:               13.0.0 (20120315.r.428)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Photoshop CS6 [1494]

User ID:               501

Date/Time:             2018-04-09 15:05:03.867 -0600

OS Version:            Mac OS X 10.13.4 (17E199)

Report Version:        12

Anonymous UUID:        E6A3BBC8-8F04-095E-D328-9EE8A4C13524

Sleep/Wake UUID:       A6C5BFCF-DAC5-4A57-928C-135476EB4B0E

Time Awake Since Boot: 21000 seconds

Time Since Wake:       8600 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

  Library not loaded: @6878337_path/../Frameworks/ahclient.framework/Versions/A/ahclient

  Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

  Reason: image not found

Binary Images:

       0x100000000 -        0x10333cfff +com.adobe.Photoshop (13.0.0 - 20120315.r.428) <6A87A703-3170-CA73-8C77-35C282C4E264> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6

       0x1039bf000 -        0x1039ebff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib

       0x103a02000 -        0x103a10ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib

       0x107b99000 -        0x107be39df  dyld (551.3) <AFAB4EFA-7020-34B1-BBEF-0F26C6D3CA36> /usr/lib/dyld

    0x7fff4017d000 -     0x7fff4017dfff  com.apple.Carbon (158 - 158) <F8B370D9-2103-3276-821D-ACC756167F86> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

    0x7fff4d467000 -     0x7fff4d46cfff  org.twain.dsm (1.9.5 - 1.9.5) <841A031F-8150-3456-9B13-28A79025A04B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN

Model: MacBookAir6,2, BootROM MBA61.0106.B00, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, SMC 2.13f15

Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638454455302D474E2D4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.37.29.1a7)

Bluetooth: Version 6.0.5f3, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

USB Device: USB 3.0 Bus

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

This topic has been closed for replies.

1 reply

gener7
Community Expert
Community Expert
April 10, 2018

Well, you are at the base install, 13.0.0

Update and see if that works or go to Help > Updates

If that proves stubborn, update the AAM Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

and try again.