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CS6 reverts to trial mode years after purchase

New Here ,
Mar 02, 2017 Mar 02, 2017

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I have owned Photoshop CS6, NOT CLOUD version, for a few years.  Suddenly, a "Trial Mode" warning box appears upon startup, with "00" days remaining, and asks me to purchase.  What's going on?  When I purchased CS6 the story was that I owned it and that it would be supported indefinitely.  I do not use the cloud at all.

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correct answers 1 Correct answer

Community Expert , Mar 02, 2017 Mar 02, 2017

CS6 revert to trial https://forums.adobe.com/thread/1074928 long discussion with help link

Some other information that MAY be related

Recent (Jan/Feb 2017) problems with software validation https://forums.adobe.com/thread/2273259

-Warning that software is not genuine http://www.adobe.com/genuine.html

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Adobe
Community Expert ,
Mar 02, 2017 Mar 02, 2017

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CS6 revert to trial https://forums.adobe.com/thread/1074928 long discussion with help link

Some other information that MAY be related

Recent (Jan/Feb 2017) problems with software validation https://forums.adobe.com/thread/2273259

-Warning that software is not genuine http://www.adobe.com/genuine.html

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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