Ctrl z hot key stops working

[victore33080840]

So i just installed photoshop, and when i use ctrl + shift or ctrl + alt, the ctrl z hot key stops working.I tried all of the instructions on adobe help but none of them worked out, please give me some help.

[Chuck Uebele]

What do you mean by when you use ctrl + shift etc? What are you using those modifiers with?

[Ussnorway]

the short cut keys only work if Photoshop is the active software and not doing somethink else;

senario 1 = you clicked outside Photoshop like on chrome for example

senario 2 = you have a dual screen and Photoshop is showing you a popup box on the other screen which you have to say 'ok' to?

if its not one of those then can you please post a screenshot?

[victore33080840]

Hi, i used the legacy undo shortcuts and it started working.

[Guest · Accepted solution]

Hi

If it's Photoshop CC2019 the shortcut keys for undo has changed, see here

New and enhanced features | Latest release of Photoshop CC

This bit

New multiple undo mode

You can change back to the legacy shortcuts

[victore33080840]

Thank you very much!

Em Qui, 25 de out de 2018 11:54, melissapiccone <forums_noreply@adobe.com>

escreveu:

Ctrl z hot key stops working

melissapiccone

<https://forums.adobe.com/people/melissapiccone?et=watches.email.outcome>

marked Ged Traynor

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[macpawel]

Shortcut CTRL+Shift - is used by Windows to change Keyboard settings.

Be sure you have right keyboard layout choosen

[anujas30064094]

Thanks