CTRL +/- Zoom on Windows not working

[kaiseya]

I've tried searching for a solution to this, but no such luck (I saw there was a bug with the previous version of PS I had, but never experienced it until now.) Running version 21.0.2 on my Windows PC and just opened PS for the first time this year (2020) and the CTRL + command (even CTRL ++) is not working for zooming in on a layer and the same goes for zooming out CTRL - 
I've tried tweaking my keyboard shortcuts where I see it shows zoom as CTRL ++ but that doesn't work. I haven't changed any settings since I last used the program so I have no idea what happened. 

[gener7]

Sometimes Preferences gets corrupted. Have you tried a reset?

[jane-e · Accepted solution]

To rule out the easy solutions first:

• Do Ctrl + and Ctrl - work in other applications, such as your browser?
• Have you tried both sides of the keyboard?
• Or another keyboard?

~ Jane

[kaiseya · Accepted solution]

SNAP. It's my left number pad on my keyboard! Didn't even THINK to try the top row because my hands never really float that way. SO... that fixed it.... feeling a little derpy. Thank you! 

[gener7]

Yes, but it's the correct answer, and I'll mark it so others can consider it when running down this issue.

Gene

[jane-e]

Your're welcome, and I'm so glad it's working for you now, kaiseya. 🙂

~ Jane