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4

Cursor get's stuck when using a brush

Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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Hi guys,

I'm currently on a Macbook with the M1 Pro chip and I have a problem with the brush in either Lightroom classic and Photoshop since I got the new Macbook. I'm on the latest macOS and on the latest versions of Photoshop and Lightroom.

 

If I try to use the brush in Lightroom or Photoshop, I can hover around OUTSIDE of the image. As soon as I hover OVER the image the cursor gets stuck and i can no longer move it. The effect of the brush is applied however,  I just cannot see where I'm painting.  Most of the times it works when I lower the brushsize, but there's no fixed size where it occurs.  

And the same problem with Photoshop. I have a feeling there's a link between the brushsize where i can move the cursor and the resolution of the image, but I'm not sure about that.

Restarting the Macbook and/ or LR/PS does not solve the problem.

 

Does anyone have or had the same error? Can't find anything on the internet.

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Adobe
Enthusiast ,
Oct 18, 2023 Oct 18, 2023

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Is the bug you're experiencing similar to this?

 

https://youtu.be/Cle6dEgP5_Y

 

If that's right, I've reported before. This is a bug that started from 24.5. Since you are a mac user, I think you can provide more fresh information about bugs.

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-completely-broken-hand-tool-ps24-5-hand-to...

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Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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No my bug looks different from your's.

The funny thing is, I just wanted to make a screen recording to show the problem and after two years, it's the first time it's working properly  😄

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Community Beginner ,
Oct 25, 2023 Oct 25, 2023

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Okay the problem is back again. I made a short video. As you can see in the first two strokes i used a relative small brush size and it's working just finde. As soon as i increase the brush size the cursor get's stuck at the edge of the canvas but it's still "working" i just cannot see where i paint. It's the same problem in Photoshop and Lightroom. 

 

https://youtu.be/0eNlhIC6jig

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Adobe Employee ,
Oct 26, 2023 Oct 26, 2023

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Hi @nanifotografie,

 

I've tried to reproduce this so far with not much luck and wonder if a preference reset on your system might fix this on your end. Have you tried that yet?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back to return to your previous configuration.

 

Regards,

Pete

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Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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Hi @Pete.Green ,

I tried it, but unfortunatly that doesn't fix the problem 😞

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New Here ,
Feb 07, 2024 Feb 07, 2024

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I am a high school teacher and I have multiple MACS that are having this issue.

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New Here ,
Apr 19, 2024 Apr 19, 2024

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LATEST

This is still a problem and has not been fixed, even with the newest updates we are still having issues.

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