Cursor turns to White Arrow

Hi

I had the same problem. What worked for me was toggling the scroll all windows option in the hand tool. The option to enable is in the top bar.

this happened to me a few days ago when I switched to Windows from Mac. Even a bit of panning will turn any tool I'm currently on to an arrow and can't do anything. It's very annoying that I now avoid zooming in so I won't have to pan. And no, I will not use the navigator for panning because it breaks my workflow. I'm using an XP-Pen 22R Pro. 

Same problem except I'm using XP-pen tablet/driver.
If I turn off Windows Ink in the driver settings it resolves (but causes other usability issues)

Same problem here!  So annoying!  I am using a new ASUS VivoBook and Wacom Intuous.  I can't work like this.  Complete hinderance to my workflow.  Adobe, please help us!

I have the same issue...

still a little and I pass to krita , because it is not possible that there are such problems with professional programs. They sleep on the desk

Its really sad that Wacom, Microsoft and Adobe can't sit down and figure out this Windows ink/ wintab tablet mess. It has always been sketchy in my opinion. I think it ultimatley is Microsoft and Windows ink that is the problem. Then you need to do some hacky stuff to get wintab to work. I would occasionally get the white arrow, now with the latest update I get the white arrow all the time. Please, Adobe, get on the phone with the Wacom people and get this figured out for good. Why isn't Wacom functionality just built into Photoshop? Why do we need to make a special edit to get wintab to work when it should be the default? This has been a long term issue

I'm having the same issue.

I believe this is only occurring when I'm using my XP-pen tablet with Photoshop.

Do other people have tablet drivers installed and/or using a tablet at the time it occurrs - could it be related to this?

I'm having this same issue, so far happened to me about 4 times within the last hour or so today.

The best workaround so far without disabling any features seems to be: menu Window>Arrange>New Window for...

Your old document window will remain unusable but the new one should be fine.

I hope this bug gets fixed soon.

I'm having this exact same issue. I have an Asus Zenbook. Has anyone found a solution yet? Anything at all? It's so frustrating to work like this, and I know its an issue with adobe not being able to work with two processors, but that's about all I know. 

I am having the same issue. I will be drawing away, and all of a sudden the cursor turns to the white arrow. I can select other tools and layers and even menu items, but it stays the white arrow and doesn't allow me to make any paint strokes. I can go over to another file and it be fine. Come back to that file and still the white arrow. The only way to get  it to clear is to restart Photoshop.

Have you found any answers to this yet?