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Dark pixelates lines around all objects when I open my procreate PSD in photoshop

New Here ,
Sep 24, 2020 Sep 24, 2020

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Out of the blue I get dark/dirty pixelated areas and outlines on all illustrated objects when I open my 300 dpi PSDs in Photoshop. They are exported from Procreate like I have done a thousand times over the past 4 years. I have no clue what is causing it. When I open older files the problem does not happen and in the preview on my mac I cannot see the ugly edges.  I am not sure if I should address Procreate or Photoshop, but here we go. I have restarted everything of course, but still the same. When my colleague open the file in her photoshop it is the same result. 

 

Anyone know what could be wrong? 

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correct answers 1 Correct answer

New Here , Sep 24, 2020 Sep 24, 2020

Hi there, 

 

I just discovered that this issue is due to the new procreate update and that lots of people have the issue. 

Just in case someone else finds this thread I will paste a brilliant workaround by Jarom Vogel: (until the issue is fixed - it should be soon)

 

you can open the PSD in Photoshop and for each layer go to Layer (in the menu bar) > Matting... > Remove Black Matte. Just tried it and it works well. If you make it an action and assign a keyboard shortcut, you can fix things pretty fas

...

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Community Expert ,
Sep 24, 2020 Sep 24, 2020

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Have you even mentioned the file format? 

Can you provide one of the files? 

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New Here ,
Sep 24, 2020 Sep 24, 2020

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Hi there, 

 

I just discovered that this issue is due to the new procreate update and that lots of people have the issue. 

Just in case someone else finds this thread I will paste a brilliant workaround by Jarom Vogel: (until the issue is fixed - it should be soon)

 

you can open the PSD in Photoshop and for each layer go to Layer (in the menu bar) > Matting... > Remove Black Matte. Just tried it and it works well. If you make it an action and assign a keyboard shortcut, you can fix things pretty fast too. 

 

thanks for helping out anyway 🙂 

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Community Expert ,
Sep 24, 2020 Sep 24, 2020

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Sounds similar to the premultiplication that can happen in rendering software. 

 

If you apply Layer > Layer Mask > From Transparency and deactivate the resulting Layer Mask what does the Layer look like? 

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Community Expert ,
Sep 24, 2020 Sep 24, 2020

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Sorry, just noticed that I had failed to notice that you did give the file format. 

I do apologize. 

 

Are the psds fully layered, have only one Layer, … when exported from Procreate? 

And please provide one of the affected files. 

 

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