Dear Adobe...[cancel does not work]

Community Beginner ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

Why put a "Cancel" button on active progress bars when said button, consistently, does absolutely nothing?

Asking for a friend.

[Title edited for clarity by moderator. Was: “Dear Adobe...”]

Views

862

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

Hi Sloan,

This is a user-to-user group, and most of us are users who volunteer to help other people when they come across a problem they can’t solve. There is another forum for bugs.

Please explain what “your friend” is asking about more specifically, because right now I have no idea where you are seeing this. Screen shots are useful.

Thanks,

Jane

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

What I'm describing is pretty simple + universal, across most Adobe products: when opening a large file (especially PSB's), or perhaps executing a memory-intensive command or operation (e.g., lens blur on extremely large files or adjusting complex vectors), there is a progress bar (i.e., meter, indicating the level of progress the action has reached). To the right of all progress bars rests a "Cancel" button-- say, for instances where perhaps you opened the *wrong* massive file (or initiated a process) by mistake. One would assume the "Cancel" button would, in fact, cancel the operation. Instead, it just ignores your request and completes the operation anyway ... which, naturally can be incredibly frustrating when the file is upwards of 8GB with many, many artboards, links, smart filters, and vectors.

You'd assume that button would exist for this very purpose, but it does absolutely nothing. This is not unique to one machine, PC vs. Mac, etc. It's pretty universal.

Didn't realize I was on the wrong forum.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

Hi Sloan,

Cancel has not failed for me (yet). Which Adobe products other than Photoshop?

In Photoshop, please go to Help > System Info and copy your info, then paste it into a forum thread.

Jane

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

Serial number removed by moderator.

Odd.. It's a running joke among colleagues (again, not isolated to my machine), I figured it was just "one of those things" but today it got the best of me with the file I'm currently working on (and on a print deadline). Lately, I'm in Photoshop, Illustrator, and/or InDesign mostly. System info:

Adobe Photoshop Version: 20.0.3 20190130.r.57 2019/01/30: 1204598  x64

Number of Launches: 177

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17763.292

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3096 MHz

Built-in memory: 65365 MB

Free memory: 50905 MB

Memory available to Photoshop: 59888 MB

Memory used by Photoshop: 85 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1028K

Image cache levels: 8

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=2160, right=3840

Display: 2

Display Bounds: top=0, left=3840, bottom=1080, right=5760

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=2

NumNativeGPUs=0

glgpu[0].GLVersion="4.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=1024

glgpu[0].GLName="Intel(R) HD Graphics P630"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="23.20.16.4973"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics P630"

glgpu[0].GLRendererID=22813

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126973.inf_amd64_06dde156632145e3\igd12umd64.dll"

glgpu[0].GLDriverDate="20180228000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 23.20.16.4973"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="2.1 "

clgpu[0].CLDeviceVersion="2.1 NEO "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=26146

clgpu[0].CLName="Intel(R) HD Graphics P630"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="23.20.16.4973"

clgpu[0].CLBandwidth=2.36252e+10

clgpu[0].CLCompute=181.291

clgpu[1].CLPlatformVersion="1.2"

clgpu[1].CLDeviceVersion="1.2 CUDA"

clgpu[1].IsIntegratedCLGPU=0

clgpu[1].CLMemoryMB=16384

clgpu[1].CLName="Quadro P5000"

clgpu[1].CLVendor="NVIDIA Corporation"

clgpu[1].CLVendorID=4318

clgpu[1].CLDriverVersion="411.81"

clgpu[1].CLBandwidth=1.62138e+11

clgpu[1].CLCompute=2006.29

License Type: Subscription

Serial number: xxxxxxxx

GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\

Temporary file path: C:\Users\sloan\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  E:\, 3.64T, 1.86T free

  D:\, 1.82T, 92.8G free

  C:\, 952.4G, 474.2G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112

   ACE.dll   ACE 2018/11/13-18:07:21   79.603421   79.603421

   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805

   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0

   AdobeOwl.dll   Adobe Owl   5.3.0

   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181

   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027

   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623

   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499

   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499

   adobe_caps.dll   Adobe CAPS   10,0,0,6

   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623

   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0

   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470

   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623

   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424

   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424

   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623

   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623

   boost_date_time.dll   photoshopdva   12.1.0

   boost_filesystem.dll   photoshopdva   12.1.0

   boost_system.dll   photoshopdva   12.1.0

   boost_threads.dll   photoshopdva   12.1.0

   cg.dll   NVIDIA Cg Runtime   3.0.00007

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007

   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623

   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0

   dnssd.dll   Bonjour   3,0,0,2

   dvaaccelerate.dll   photoshopdva   12.1.0

   dvaappsupport.dll   photoshopdva   12.1.0

   dvaaudiodevice.dll   photoshopdva   12.1.0

   dvacore.dll   photoshopdva   12.1.0

   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0

   dvamarshal.dll   photoshopdva   12.1.0

   dvamediatypes.dll   photoshopdva   12.1.0

   dvametadata.dll   photoshopdva   12.1.0

   dvametadataapi.dll   photoshopdva   12.1.0

   dvametadataui.dll   photoshopdva   12.1.0

   dvaplayer.dll   photoshopdva   12.1.0

   dvascripting.dll   photoshopdva   12.1.0

   dvatransport.dll   photoshopdva   12.1.0

   dvaui.dll   photoshopdva   12.1.0

   dvaunittesting.dll   photoshopdva   12.1.0

   dynamiclink.dll   photoshopdva   12.1.0

   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194

   icucnv58.dll   International Components for Unicode   58, 2, 0, 0

   icudt58.dll   International Components for Unicode   58, 2, 0, 0

   icuuc58.dll   International Components for Unicode   58, 2, 0, 0

   igestep30.dll   IGES Reader   9.3.0.113

   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)

   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0

   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0

   LogSession.dll   LogSession   8.0.0.52.48027

   mediacoreif.dll   photoshopdva   12.1.0

   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183

   pdfsettings.dll   Adobe PDFSettings   1.04

   Photoshop.dll   Adobe Photoshop CC 2019   20.0

   Plugin.dll   Adobe Photoshop CC 2019   20.0

   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1

   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39

   PSCloud.dll                                                   1.0.0.1

   PSViews.dll   Adobe Photoshop CC 2019   20.0

   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194

   SVGRE.dll   SVGRE   79.600623   79.600623

   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0

   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205

   TfFontMgr.dll   FontMgr   9.3.0.113

   TfKernel.dll   Kernel   9.3.0.113

   TFKGEOM.dll   Kernel Geom   9.3.0.113

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113

   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16

   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16

   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0

   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627

   wu3d.dll   U3D Writer   9.3.0.113

Required plug-ins:

   3D Studio 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Accented Edges 20.0 - from the file “Filter Gallery.8bf”

   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”

   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”

   Average 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Average.8bf”

   Bas Relief 20.0 - from the file “Filter Gallery.8bf”

   BMP 20.0 - from the file “Standard MultiPlugin.8bf”

   Camera Raw 11.2 - from the file “Camera Raw.8bi”

   Camera Raw Filter 11.2 - from the file “Camera Raw.8bi”

   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Charcoal 20.0 - from the file “Filter Gallery.8bf”

   Chrome 20.0 - from the file “Filter Gallery.8bf”

   Cineon 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Cineon.8bi”

   Clouds 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Clouds.8bf”

   Collada 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”

   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”

   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”

   Craquelure 20.0 - from the file “Filter Gallery.8bf”

   Crop and Straighten Photos 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “CropPhotosAuto.8li”

   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”

   Crosshatch 20.0 - from the file “Filter Gallery.8bf”

   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”

   Cutout 20.0 - from the file “Filter Gallery.8bf”

   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”

   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dicom 20.0 - from the file “Dicom.8bi”

   Difference Clouds 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Clouds.8bf”

   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”

   Displace 20.0 - from the file “Standard MultiPlugin.8bf”

   Dry Brush 20.0 - from the file “Filter Gallery.8bf”

   Eazel Acquire 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “EazelAcquire.8ba”

   Entropy 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Export Color Lookup Tables 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Export3DLUT.8be”

   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”

   FastCore Routines 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “FastCore.8bx”

   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”

   Film Grain 20.0 - from the file “Filter Gallery.8bf”

   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”

   Flash 3D 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Fresco 20.0 - from the file “Filter Gallery.8bf”

   Glass 20.0 - from the file “Filter Gallery.8bf”

   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”

   Google Earth 4 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Grain 20.0 - from the file “Filter Gallery.8bf”

   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”

   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”

   Halide Bottlenecks 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “HalideBottlenecks.8bx”

   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”

   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”

   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”

   IGES 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”

   JPEG 2000 20.0 - from the file “JPEG2000.8bi”

   Kurtosis 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Lens Blur 20.0 - from the file “Lens Blur.8bf”

   Lens Correction 20.0 - from the file “Lens Correction.8bf”

   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”

   Liquify 20.0 - from the file “Liquify.8bf”

   Matlab Operation 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “ChannelPort.8bf”

   Maximum 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Mean 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Measurement Core 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “MeasurementCore.8me”

   Median 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”

   Minimum 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   MMXCore Routines 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “MMXCore.8bx”

   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”

   Multiprocessor Support 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “MultiProcessor Support.8bx”

   Neon Glow 20.0 - from the file “Filter Gallery.8bf”

   Note Paper 20.0 - from the file “Filter Gallery.8bf”

   NTSC Colors 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “NTSC Colors.8bf”

   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”

   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”

   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”

   Palette Knife 20.0 - from the file “Filter Gallery.8bf”

   Patchwork 20.0 - from the file “Filter Gallery.8bf”

   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”

   PCX 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “PCX.8bi”

   Photocopy 20.0 - from the file “Filter Gallery.8bf”

   Picture Package Filter 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “ChannelPort.8bf”

   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”

   Pixar 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Pixar.8bi”

   Plaster 20.0 - from the file “Filter Gallery.8bf”

   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”

   PLY 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”

   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”

   Portable Bit Map 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “PBM.8bi”

   Poster Edges 20.0 - from the file “Filter Gallery.8bf”

   PRC 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Radiance 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Radiance.8bi”

   Range 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Render Color Lookup Grid 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Export3DLUT.8be”

   Reticulation 20.0 - from the file “Filter Gallery.8bf”

   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”

   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”

   Save for Web 20.0 - from the file “Save for Web.8be”

   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”

   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”

   Shear 20.0 - from the file “Standard MultiPlugin.8bf”

   Skewness 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”

   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”

   Solarize 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “Solarize.8bf”

   Spaces 20.0 - from the file “Spaces.8li”

   Spatter 20.0 - from the file “Filter Gallery.8bf”

   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”

   Sponge 20.0 - from the file “Filter Gallery.8bf”

   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”

   Stained Glass 20.0 - from the file “Filter Gallery.8bf”

   Stamp 20.0 - from the file “Filter Gallery.8bf”

   Standard Deviation 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   STL 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Sumi-e 20.0 - from the file “Filter Gallery.8bf”

   Summation 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Targa 20.0 - from the file “Standard MultiPlugin.8bf”

   Texturizer 20.0 - from the file “Filter Gallery.8bf”

   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”

   Torn Edges 20.0 - from the file “Filter Gallery.8bf”

   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”

   U3D 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Underpainting 20.0 - from the file “Filter Gallery.8bf”

   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”

   Variance 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “statistics.8ba”

   Virtual Reality Modeling Language | VRML 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   Water Paper 20.0 - from the file “Filter Gallery.8bf”

   Watercolor 20.0 - from the file “Filter Gallery.8bf”

   Wave 20.0 - from the file “Standard MultiPlugin.8bf”

   Wavefront|OBJ 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “U3D.8bi”

   WIA Support 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “WIASupport.8li”

   Wind 20.0 - from the file “Standard MultiPlugin.8bf”

   Wireless Bitmap 20.0 (20190130.r.57 2019/01/30: 1204598) - from the file “WBMP.8bi”

   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseStock.html”

   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\index.html”

   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”

   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”

   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseTypekit.html”

   Home  2.5.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.3.3”

   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

Hi

I've occasionally seen it - but Esc normally works when cancel doesn't

As an aside - your system info is showing conflicting GPUs (Intel and NVidia Quadro). If you get issues using some filters (e.g Oil Paint) and 3D you may need to force the use of the Nvidia card. See section 7 here:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

I've tried Esc as well.. The crazy thing is, sometimes the progress bar will run (on a large file) for upwards of a minute and I can hit Esc and/or Cancel 20+ times and still nothing, just fully unresponsive-- until, of course, it's finished with what it's doing. My machine is very "lean" as well and rarely do I have much in the way of background processes running. I have several secondary machines (for rendering), though and the issue persists somewhat consistently, and very specifically with large PSB's.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 06, 2022 Jun 06, 2022

Copy link to clipboard

Copied

LATEST

Happens to me daily.  I'm honestly shocked to see hear from someone who hasn't experienced this on the regular.  These programs should at some point be rewritten from the bottom up in my opinion.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

I've seen it too. It is annoying.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

https://forums.adobe.com/people/Sloan+Elliot  wrote

Why put a "Cancel" button on active progress bars when said button, consistently, does absolutely nothing?

because Photoshop was made back in the days of single channel systems not todays multi-threads

opening a popout panel like 3d, system info or fonts will lock the main program from responding to cancels [or shut downs] until that sub panel is closed first

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 09, 2019 Mar 09, 2019

Copy link to clipboard

Copied

I feel like there's some truth to that; when clicking "Cancel", I get the Windows "ding" sound and the button itself doesn't even actuate (it's the same idea as having an Open or Save dialog open, and clicking anything in the UI outside of said dialog-- it's forbidden. Just strange that a deliberate "Cancel" button was placed and has no apparent functionality, where everything is completely locked until it has finished its task, thus rendering the button completely pointless. Hence my initial inquiry: why is it there in the first place?

I'm just fascinated by those who claim it doesn't happen, as I've dealt with this for many years, on many systems, software versions, OS's, etc. Maybe people don't notice it as often because they're not dealing with slower loads/operations x massive file sizes..

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 10, 2019 Mar 10, 2019

Copy link to clipboard

Copied

Yeah, it can be pretty annoying if you try to cancel, say, a big pano stitch.

I always assumed it was because some operation needed to finish. Like shutting down Windows - it doesn't go "poof", does it? There's things to do in the correct sequence.

Don't forget that there are huge amounts of data being shuffled around. It doesn't just vanish into thin air.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 10, 2019 Mar 10, 2019

Copy link to clipboard

Copied

I would agree with D Fosse. Having written some script for PS, sometime the escape works quickly in ending the script, other times, not so much, mainly when a loop is being run. It seems that the escape is noted, but it is put in the sequence of things that have already been processed in the script. So while the actual process hasn't been completed in PS, the script loop has finished being processed and is waiting for PS to run the actions, and that escape is registered after the loop has been finished, or near the end. So it might be the same with other functions in PS.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines