Destination folder doesn't exist error

[kimberlyb83273549]

I'm trying to convert 400 photos to web size in Batch processing (PSCC), but get the error "Could not complete the action because the destination folder doesn't exist."  It does exist, and I've tried restarting, redoing the destination folder, and using a different destination folder, and it won't recognize any of them for a destination.  I'm not doing 400 photos individually...please help!

[Sahil.Chawla]

Hi Kimberlyb,

May I know which platform are you using Windows or Mac?

And which version of Photoshop?

Regards,

Sahil

[kimberlyb83273549]

I'm using mac with Photoshop CC subscription.  I've also tried Scripts/Image Processor with the same result.

[kimberlyb83273549 · Accepted solution]

Well, I got around it by doing it without using an action.  Works fine if I don't use an action.

[Sahil.Chawla]

Good to know that you got it working! If there are any more queries or issues that we may help you with feel free to post them.

[kmseaman]

I'm having the same problem in PS CC 2017.  I'm trying to use the default action to convert tiffs to jpegs but keep getting the "Could not complete the action because the destination folder doesn't exist" error message.  I've tried updating Photoshop, rebooting, to no avail.

[billiethekidkid]

I'm having the same problem. Can you explain what you mean by "without using an action"?

I'm frustrated with this and have experienced it so many times. Just not trying to get to the bottom of it... 

Thanks for any help.