Device not compatible message

Forum|Forum|2 years ago
September 21, 2023
2 replies
6953 views

i can't update the latest photoshop V25.0 but its coming up with an error saying my computer isn't compatible but my computer is windows 11 22h2, has anyone come across this is there a way to resolve as i want to use the new features

Windows

Correct answer fremily333

Yeah, good thinking 🙂

Thank you all it's fixed now guy where I brought it from fixed it, there was an error with the Adobe creative could I had installed

D Fosse

Community Expert

Is this what you're seeing, with red checkmarks?

Go to Help > System Info, and paste it in a reply here (All of it, it's long).

F

fremily333Author

Inspiring

this is what I'm seeing

D Fosse

Community Expert

OK. Do you have a previous PS version installed? Open that and post system info as per above.

F

fremily333Author

Inspiring

i can't update the latest photoshop V25.0 but its coming up with an error saying my computer isn't compatible but my computer is windows 11 22h2, has anyone come across this is there a way to resolve as i want to use the new features.

Ged_Traynor

Community Expert

@fremily333 try posting on the Photoshop ecosystem forum

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