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Distorted png thumbnail on export - Photoshop CC

New Here ,
Jul 30, 2021 Jul 30, 2021

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I am composing images on Photoshop CC (saving them as .psd then exporting via Export As in .png) and I keep running into problems with my exports png thumbnails, mostly in the sense it looks completely wrong.

The image I attached shows the .psd thumb nail to be working fine, while the exported png one to be botched every single time. I don't know what is causing this.

Windows 10
Photoshop CC 2020

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Community Expert ,
Jul 31, 2021 Jul 31, 2021

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New Here ,
Aug 01, 2021 Aug 01, 2021

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My GPU is a Nvidia RTX 3080 TI with 12 GBs of VRAM. I also tried the links you give me but when I disable transparency in the export settings, the thumbnail comes out fine.

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Community Expert ,
Jul 31, 2021 Jul 31, 2021

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Is your problem black background instead of transparent? It happenned to me and when copying/pasting images directly from browser. Photoshop is not quilty. You can use Bridge to browse and accuratelly preview images.

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New Here ,
Aug 01, 2021 Aug 01, 2021

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Black background with garbled layers, sometimes white boxes hovering over black backgrounds, colours flying everywhere.

These garbled thumbnails always happen when the image is exported with a transparent background.

SquireAus_0-1627836231125.png

In this image, 1 is without a transparent background and 2 is with a transparent background.

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New Here ,
Nov 19, 2023 Nov 19, 2023

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Getting the same problem rn on Photoshop CC 2021. Did you found any solution to your problem?

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