• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

do the last update woth with w10 & photoshop?

Enthusiast ,
Nov 08, 2016 Nov 08, 2016

Copy link to clipboard

Copied

Hi

today microsoft release another update , does somebody test it ?

does photoshop 2017 still crash  ?

and what 's about 2015 and previous work correctly ? do they have still the taskbar issue?

thanks

Views

802

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Hi Giovannivolontè,

Is Photoshop CC 2017 crashing at your end, if yes please share the crash log.

How to find crash log in windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

hi

yes it does

but i have bought cs5 & cs6 not extended

i know they are old , but i spend money for them

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Hi Giovan yeah I know that today Microsoft update his operating system but my Adobe Photoshop CC does not crash. Actually you knowing me what problem you are faced, and What is your operating system Mac or Desktop?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

I have the new windows release and also photoshop CC 2017, it works without problems.

If you have a crash, please let us know wich (on start up, while working, ...), so we can help you out.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Photoshop CC2017 / CC2015.5 and CS6 all working here - before and after this weeks Windows 10 update.

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Hi Dave could you see whether this behaviour I found with Photoshop 2017 and Win10 is reproducible? It's really simple. Try running Photoshop as an Administrator. Right click  photoshop.exe , select properties and check 'Run this program as an Administrator' and press OK

1.png

I find then when I then run Photoshop it kills dragging and dropping of image files into Photoshop. For example below there is an image open in Photoshop. When I try to drag a different image to the tabs bar or onto the image itself , I just get an icon saying it doesn't work.

2.png

If I run Photoshop without that box checked ie not as an Admin , dragging and dropping works fine.

3.png

It's a very trivial problem and easily resolved, but it makes me wonder if there are other implications of running Photoshop as an Admin as it's pretty common here to advise OPs to do that.

Terri

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

I can reproduce that, when it runs as Admin, when you run it as 'normal' everything works fine.

I try to find out what it's going wrong, i think it's something in the settings.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Thanks for trying that. It's not that I am so concerned about it not working, more a case of not wanting to recommend using 'admin' rights to users here who have other permission problems. I think it probably shows there is a small bug in the coding though.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

for the pertormence with windows vista, it was better to run as admin, but from windows 8 or above i didn't use it any more and run it as normal. I find something that would give a solution but a bit afraid for the security of the system. When turn of the LUA in the register of windows it seems to work. I don't know if this is safe.

so try on one risk or do not

regedit

local machine/software/microsoft/windows/policies/system

look for EnableLUA and set to zero

mine advice,run photoshop just normal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Hi Terri

Yes I can confirm "Run as admin" does kill drag and drop.

I try never to run programs as admin unless absolutely necessary

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Hi Dave,

thank you also for checking that out. As I said above,  the question is a bit academic as we usually don't run as administrators. I only came across it after someone in the office told me that Photoshop runs faster with 'admin' rights-which it doesn't lol. Funny enough dragging and dropping from the library does still work under those conditions. I'll put in a bug report just in case there are more deep seated implications. Thanks again

Terri

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 10, 2016 Nov 10, 2016

Copy link to clipboard

Copied

Hi Terri & all,

Thank you for reporting the issue, we have logged a bug  and it will be worked by the Engineering Team.

Regards

Tanuj Sandal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Nov 10, 2016 Nov 10, 2016

Copy link to clipboard

Copied

LATEST

Thank you Tanuj. Nice to know you guys react so quickly to these things.

regards

Terri S

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

hi Dave

and all the users about the taksbar that doesn't hide? are they blind?

thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 09, 2016 Nov 09, 2016

Copy link to clipboard

Copied

Giovannivolontè wrote:

hi Dave

and all the users about the taksbar that doesn't hide? are they blind?

thanks

I cannot comment on other users eyesight. I can confirm that the taskbar hides correctly in CC2017 with Windows 10 fully up to date (1607 (OS build 14393.447)

It does not hide in full screen with CC2015.5.1 / CS6 - however I normally run three monitors so that is not an issue here

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines