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document profile issues

New Here ,
Aug 12, 2025 Aug 12, 2025

Under the print dialogue in photoshop, the document profile says "untagged rgb" which means there is no embedded profile. Any photos I used to scan had a profile, and when I open old photos that i've scanned or worked on that once had a profile, they no longer do. I went into the color management policies under edit -> color settings and my RGB, CMYK, and Gray all say preserve embedded profiles. I am not sure what the actual problem is or why my photos that once automatically had profiles, no longer do. 

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Community Expert ,
Aug 12, 2025 Aug 12, 2025

@Berger Brothers do you recall what profile was saved with the images? What file type are teh older images saved as?

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New Here ,
Aug 12, 2025 Aug 12, 2025

The majority of the files are JPEG's. Originally the profile said: sRGB IEC61966-2.1 . It seems almost like it disappeared but I'm not really sure. 

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New Here ,
Aug 12, 2025 Aug 12, 2025

I always choose photoshop manages colors and then use this profile: GPSPP12_EPSpro3880_PSPPn for my pearl paper, but i was just confused on why my photos dont have the profile from the start. 

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Community Expert ,
Aug 12, 2025 Aug 12, 2025

@Berger Brothers that is a custom ICC color profile from Epson. Most likely it needs to be installed for PS to recognize and use that profile. 

https://helpx.adobe.com/photoshop/using/working-with-color-profiles.html

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New Here ,
Aug 12, 2025 Aug 12, 2025

The photos I have scanned & originally worked on used to have a document profile. Now any photo I have says its untagged when it wasn't previously. I am still able to use the printer profile, I am just confused at why the original embedded profiles are now showig as untagged rgb. Hopefully this makes senseScreenshot 2025-08-12 at 4.44.18 PM.png

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Contributor ,
Aug 13, 2025 Aug 13, 2025

I think your jpgs are still sRGB, not sure why but some softwares are not properly attaching the profile and thats why it says "Untagged" even tho its actually sRGB. 

Try doing "Assign Profile" from PS "Edit" menu and this should tag it correctly (if the colours are shifting a lot on assinging it probably means it wasnt actually sRGB)

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New Here ,
Aug 13, 2025 Aug 13, 2025

Thank you, I could definitely try that. Unfortunately, I work with thousands of photos so hopefully it's a bug that gets fixed. It's just confusing why all of a sudden my photos no longer have their original profiles and the new scanned ones don't have any either. I will assign a profile to the important ones.

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Community Expert ,
Aug 12, 2025 Aug 12, 2025

Look at the settings in your scanning software. The initial profile should be assigned and embedded from there.
Dave

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New Here ,
Aug 12, 2025 Aug 12, 2025

Under the epson scan 2 software, in color management i have it on color control.  Previously the profiles would show up, but i haven't changed any settings in the scanning software.

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Community Expert ,
Aug 16, 2025 Aug 16, 2025
LATEST

Here’s how to verify whether the profiles are present right out of the scanning software:

1. Scan something. 

2. View the scan in another application that can report the profile status, such as Apple Preview, Adobe Bridge, or Apple ColorSync Utility. Or just select the file in the macOS Finder and choose File > Get Info, as shown in the picture below.

3. Inspect the profile name if there is one, or note if the software says there is no profile.

 

If it reports the profile name, then you know it has one before you open it in Photoshop.

If it doesn’t report a profile name, then you know the scanning software didn’t embed one.

 

Finder-Get-Info-Color-Profile.jpg

 

Immediately after you open it Photoshop, if the Status Bar is set to Document Profile, you can confirm that the document has a profile before printing.

 

Photoshop status bar Document Profile.gif

 

These techniques should help you understand where in the workflow the profiles are going missing.

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Community Expert ,
Aug 16, 2025 Aug 16, 2025

@Berger Brothers hard to say why profiles may have disappered aor the creation app stopped embedding them - but  to fix the untagged status, you'll need to go to edit/ assign profile - if you're wortking on a well calibrated and profiled display thern the appearance of an image will guide you as to which is the right ICC profile to assign - you mentioned sRGB, so start with that, then save with the profile embedeed (you'll see that optioin checkbox in the save dialog, it should be checked as default.)

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

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