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Does anyone know why I'm getting a white border around my canvas???

New Here ,
Jul 12, 2021 Jul 12, 2021

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This has only started after I updated my Photoshop to the latest. Anytime I click on the screen, this white border shows up right on top of the ruler and I don't know how to fix it.

 

Anyone have any thoughts?

Thanks

 

Screen Shot 2021-07-12 at 3.58.18 PM.jpg

Screen Shot 2021-07-12 at 3.58.22 PM.jpg

 

 

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correct answers 1 Correct answer

New Here , Jul 13, 2021 Jul 13, 2021

Unfortunately, turning off the Graphic Processor makes it worse.. I don't have the "Deactivate Native Canvas" and I totally just realized I'm using 2020 PS, not the latest as I said. I'm updating to 2021 now to see if that fixes the issue.

Screen Shot 2021-07-13 at 9.10.46 AM.pngScreen Shot 2021-07-13 at 9.10.52 AM.png

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Adobe
Community Expert ,
Jul 12, 2021 Jul 12, 2021

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

 

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Unfortunately, turning off the Graphic Processor makes it worse.. I don't have the "Deactivate Native Canvas" and I totally just realized I'm using 2020 PS, not the latest as I said. I'm updating to 2021 now to see if that fixes the issue.

Screen Shot 2021-07-13 at 9.10.46 AM.pngScreen Shot 2021-07-13 at 9.10.52 AM.png

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Community Expert ,
Jul 13, 2021 Jul 13, 2021

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Maybe make sure not to deisntall the old version when upgrading. 

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