Does the Portfolio gets disabled after cancelling subscription?

[Paveni_arq]

good afternoon, if I cancel my adobe subscription, will my portfolio be disabled?

{Title edited by Moderator}

[Ranjisha Sengupta · Accepted solution]

Hi @Paveni_arq 

Welcome to our community; let me help you with this.

Adobe Portfolio is typically included as part of an Adobe Creative Cloud subscription, specifically the Creative Cloud Photography or All Apps plan. If you cancel your subscription, you may lose access to Adobe Portfolio, depending on the terms of your subscription and any specific offerings at the time of cancellation.

Your Portfolio website is included with your paid subscription. Adobe Portfolio is a premium feature, so if you cancel your paid membership and return to the free level of Creative Cloud, your site will remain online for two weeks after the cancellation. After two weeks, your site will come down/offline but can still be accessed through your Editor anytime.

Let us know if you need more information on this.

Best,

Ranjisha

[Desiree5E5C]

Hi Ranjisha, 

if an end user cancel an adobe subscription CC and after 14 days Portfolio site goes offline, Does he lose the assets/projects uploaded? And if the same Adobe ID purchase another CC, does Portfolio site return online with the same contents and user profile automatically? 

Thanks in advance 

Regards 

Desiree 

[PECourtejoie]

Interesting question!

[alistairb23768162]

But what's the answer?

[jane-e]

@alistairb23768162 

Portfolio is not on the Adobe Community forums. You can contact them here:

 https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Jane

[BruceWorthen]

Ranjisha's last sentence, "After two weeks, your site will come down/offline but can still be accessed through your Editor anytime," seems to indicate that assets will be saved and you can resume progress in the future.