Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
4

Does the Portfolio gets disabled after cancelling subscription?

New Here ,
Jun 15, 2023 Jun 15, 2023

good afternoon, if I cancel my adobe subscription, will my portfolio be disabled?

 

 

 

{Title edited by Moderator}

TOPICS
Actions and scripting , Windows
4.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 16, 2023 Jun 16, 2023

Hi @Paveni_arq 

 

Welcome to our community; let me help you with this.

 

Adobe Portfolio is typically included as part of an Adobe Creative Cloud subscription, specifically the Creative Cloud Photography or All Apps plan. If you cancel your subscription, you may lose access to Adobe Portfolio, depending on the terms of your subscription and any specific offerings at the time of cancellation.

Your Portfolio website is included with your paid subscription. Adobe Portfolio is a premium feature, so

...
Translate
Adobe
Adobe Employee ,
Jun 16, 2023 Jun 16, 2023

Hi @Paveni_arq 

 

Welcome to our community; let me help you with this.

 

Adobe Portfolio is typically included as part of an Adobe Creative Cloud subscription, specifically the Creative Cloud Photography or All Apps plan. If you cancel your subscription, you may lose access to Adobe Portfolio, depending on the terms of your subscription and any specific offerings at the time of cancellation.

Your Portfolio website is included with your paid subscription. Adobe Portfolio is a premium feature, so if you cancel your paid membership and return to the free level of Creative Cloud, your site will remain online for two weeks after the cancellation. After two weeks, your site will come down/offline but can still be accessed through your Editor anytime.

 

Let us know if you need more information on this.

 

Best,

Ranjisha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2024 Feb 01, 2024

Hi Ranjisha, 

if an end user cancel an adobe subscription CC and after 14 days Portfolio site goes offline, Does he lose the assets/projects uploaded? And if the same Adobe ID purchase another CC, does Portfolio site return online with the same contents and user profile automatically? 

Thanks in advance 

Regards 

Desiree 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 01, 2024 Feb 01, 2024

Interesting question!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 09, 2024 Jun 09, 2024

But what's the answer?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 09, 2024 Jun 09, 2024

@alistairb23768162 

 

Portfolio is not on the Adobe Community forums. You can contact them here:

 https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

Jane

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 17, 2024 Jun 17, 2024
LATEST

Ranjisha's last sentence, "After two weeks, your site will come down/offline but can still be accessed through your Editor anytime," seems to indicate that assets will be saved and you can resume progress in the future.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines