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Downloading versions 23 or 24

Community Beginner ,
Nov 13, 2024 Nov 13, 2024

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Hi All! In Creative Cloud for desktop I'm only seeing versions 25 (the whole series) and 22.2. 

What if I want to download any versions from 23 and 24? Anywhere I can find these? Is there a reason they aren't on the version list? Thanks!

(BTW, I am running the latest version of Photoshop on my main PC, but my old laptop needs an older compatible version)

Attached a screenshot!

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correct answers 2 Correct answers

Community Expert , Nov 17, 2024 Nov 17, 2024

Adobe only make the last two versions (i.e. current and previous) available for download. That means v26 and v25. They made an exception and added v22.2 for a limited period as it is the last version that supported 3D.
If you don't see v26 it may be because your system does not meet the system requirements to support it.

V23 and v24 are now outside that 'current and previous' definition and therefore are not available from the CC app.

 

Dave

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Community Expert , Nov 17, 2024 Nov 17, 2024

Below is a link to the Adobe article that describes their policy for providing only the last two major versions in the Creative Cloud desktop app installer.

Creative Cloud Support Policy

 

We have to plan for the fact that every year, when a new major version comes out, whatever was the second oldest version in the Creative Cloud installer will be dropped. If Photoshop 27 is released next year, the last two major versions will become versions 27 and 26, forcing version 25 to be dropped. (We will

...

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Adobe
Community Expert ,
Nov 13, 2024 Nov 13, 2024

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@michaeljanzen you'll need to contact Adobe support to see if they'll provide you with download links for older versions
Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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Community Expert ,
Nov 17, 2024 Nov 17, 2024

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Adobe only make the last two versions (i.e. current and previous) available for download. That means v26 and v25. They made an exception and added v22.2 for a limited period as it is the last version that supported 3D.
If you don't see v26 it may be because your system does not meet the system requirements to support it.

V23 and v24 are now outside that 'current and previous' definition and therefore are not available from the CC app.

 

Dave

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Community Expert ,
Nov 17, 2024 Nov 17, 2024

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Below is a link to the Adobe article that describes their policy for providing only the last two major versions in the Creative Cloud desktop app installer.

Creative Cloud Support Policy

 

We have to plan for the fact that every year, when a new major version comes out, whatever was the second oldest version in the Creative Cloud installer will be dropped. If Photoshop 27 is released next year, the last two major versions will become versions 27 and 26, forcing version 25 to be dropped. (We will see if they continue offering that exception of version 22.2).

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