Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

drag images make the app crashes after update

New Here ,
Oct 03, 2025 Oct 03, 2025

After the latest update, when I try to import images into Photoshop, the program closes immediately.
Even when I open an image file within the program, it closes immediately and crashes suddenly.
I tried reverting to the older versions, and the same problems occur, even though I was working fine on the previous version before the update.

TOPICS
Windows
37
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Oct 03, 2025 Oct 03, 2025

Open Photoshop, no image, and go to Help > System Info. Paste the whole thing in a reply here.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 03, 2025 Oct 03, 2025
LATEST

Hey @osmo_2056

Have you been able to submit a Crash Report to Adobe: https://adobe.ly/479Gius


^CM

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines