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JOEY!!! 【ツ】
Participating Frequently
July 9, 2010
해결됨

Droplet couldn't communicate with Photoshop

  • July 9, 2010
  • 10 답변들
  • 59306 조회

When I try using a droplet it pops up and says "Droplet couldn't communicate with Photoshop".

I'm running Windows 7, Photoshop CS5, and I am the administrator.

Any help is greatly appreciated!

      최고의 답변: Chris Cox

      Photoshop 12.0.1 should have fixed the known droplet issues.


      10 답변

      I
      iqra299751919ii6
      Participant
      June 6, 2023

      It had taken me quite a while to find this post as I went through quite a few other ones before I found this one.  I was unable to run the droplet as administrator for some reason. The solution to this problem was to close Photoshop, set it to always run as administrator and then recreate the droplet after restarting Photoshop, after which everything worked.  THanks a lot!!!. The way I feel now is much better than it used to be.

      Michelmnr
      Michelmnr
      Inspiring
      July 23, 2022

      Hi again...Same thing happened again to me. I dropped a file unto my droplet and no problem. (I may have accepeted the compatibilty on screen request befor the 2nd drop?). Later on I dropped my files and the dreaded msg came up !
      I tried to retraced what I had done vaguely remembering something about compatibility. But ran the w10 trouble shooting pgr. My first attempt did not work but the next option did. 
      Now I'm looking at the droplet propriety under Compatility tab. I can see there is a tick in the box for: Run the comp mode for W7. As well in the Administrator box.. 
      I'll try to join the screen pic from the trouble shooting that I tested and has been ok since. 
      BTW I thought there was a 25 pic limit at one go but found out there does not seem to be a limit on the number. so it seems a whole folder may be processed with no prob. (I usually do this for photos I want to replace on my phone at lower 'weight' ie 4mb into 400 bytes)

      G
      Gilbert25497815lo5w
      Participant
      October 28, 2022

      Got it to work in October 2022.

      What I did:
      Updated Photoshop
      Ran Photoshop as admin and created droplet
      Right clicked on the saved droplet > properties >Compatibility tab (as in the image below) and checked the 'Run this program as administrator' box was ticked. Hit Apply, then ok. Then droplet worked.

      The same also worked if I created droplet NOT as admin and then checked the 'Run this program as administrator' box WASN'T ticked.

      Moral of the story, if you droplet isn't working, try just making that checkbox the opposite and it might just work for ya. Good luck.

       

      G
      Geoffrey2460589395r3
      Participating Frequently
      June 28, 2022

      I'm old enough to remember when photoshop actually worked -- with very few bugs. Those days are long gone. Now, with each new update, the current photoshop crew disgraces the Knoll bros.

       

      S
      steffen1234566
      Participant
      October 8, 2021

      "Droplet couldn't communicate with Photoshop".

       

      Running win 10 and Adobe Photoshop Version: 22.5.0 20210809.r.384 ce617de x64

       

      What can I do to make it work?

      Stephen Marsh
      Community Expert
      Stephen MarshCommunity Expert
      Community Expert
      October 8, 2021

      Have you tried ny of the previously posted 2 alternative suggestions that have worked for many?

        A
        Anonymous
        July 6, 2021

        Check this video ,it worked for me.https://youtu.be/9doqgZq8058

        A
        Anonymous
        August 24, 2011

        Just chiming in - I'd gone through several other posts before finding this one.  Running the droplet as administrator didn't work for me. Closing Photoshop and setting it to always run as administrator and then recreating the droplet after restarting Photoshop did work, however.  Thanks!! I'm much happier now.

        T
        TransatlanticMedia
        Participant
        April 15, 2011

        Real Solution:

        I also tried running photoshop as an administrator, this did not work for me. What I found to actually work is this: First create your droplet like normal, then right click the droplet icon and select "Properties", go to the "Compatibility" tab, under "Privilege level" mark the checkbox that says "Run as administrator", Click "OK" and now they should be able to communicate properly.

        On a side note: One problem that I did run into as well. If you are trying to make the droplet save the file to the "Photos Library" (or any other Library), it gives an error saying "blah blah blah, cannot find file." If you simply select "..\Users\your username\my photos" it should work.

        Happy Dropletting!

          Michelmnr
          Michelmnr
          Inspiring
          May 2, 2020

          Hello...Real Solution! When I saw this I was not holding my breath as I have seen so many solution that don't seem to work for most. Some are really hard work, some require to reinstall, which for many is not an option for a variety of reasons....

          However and as far as I am concerned  and having tried most of the other 'solutions' in vain...This worked for me!

          I gave a go to the compatibility check before with little understanding of it anyway so with no gain. 

          So I gave a go at your real solution having no where else to go then and nothing to loose.

          My compatibilty mode was unticked (for the droplet) and it had Windows vista. 

          I'm running now this awfull W10 (Under duress!) but I come from W7 with my photoshop cs4 install. So I chose "run this pgr.in compatibility with W7" from the dropdown menu (saw some kind of logic in that choice?)

          And as you said, ticked the Run as administrator for good measure (Although this chosen from the icon did not help me before)

          *** And instead of getting the dreaded CAN'T COMMUNICATE.... It opened photoshop and executed the droplet***

          So for me it is definitley the REAL SOLUTION Thank you very much. MM 🙂

          PS: I also had the UAC set to zero before and reset it to 'normal' after this solution with no ill effect.

           

           

          C
          christina999
          Participant
          November 10, 2010

          Help! It looks like Adobe still hasn't fixed this problem.  I was on the phone with Adobe "support

          " ha, ha" for an hour and the tech finally said he thinks Adobe hasnt fixed the droplet bug for

          Windows yet.  Anyone with a solution??

          Chris Cox
          Chris Cox답변
          Legend
          November 10, 2010

          Photoshop 12.0.1 should have fixed the known droplet issues.


          C
          christina999
          Participant
          November 10, 2010

          Chris, well I downloaded the update from adobe but there was no information about how to open it or where to put it, then the Adobe help guy in India spent an hour with me on the phone and taking over my desktop trying a variety of things and nothing worked and he finally said that he believed the update only fixed the droplet issue on a Mac.... arghhh. Please help me!

          A
          Anonymous
          July 14, 2010

          Solution

          I had this same issue and I figured out the solution. I am running Windows 7 and Photoshop 11.0.2. You have to run Photoshop as an administrator before you create the droplet. You must create the droplet when Photoshop has been run by an administrator. It's really easy:

          1. Right-click Photoshop, click "Run as administrator"
          2. Create your droplet

          That's it!

            M
            monstredeminuit
            Participating Frequently
            July 15, 2010

            Thank you tremendously for posting the solution!  I encountered the problem today while trying to do my very first droplets.  I was really wondering what I was doing wrong when I got the error message.  The solution above worked for me.

            Thanks again!

            J
            JOEY!!! 【ツ】작성자
            Participating Frequently
            July 16, 2010

            It is still not working correctly. I ran Photoshop as administrator, created a droplet, and tested it and it said the same error. I then decided to try running the droplet as administrator also and it worked. It worked great for that 1st image. Then I tried to drag another image on the droplet and the error came up again. After messing with it forever this is what I found out. It will only work if both Photoshop and the droplet are set to run as adminstrator, Photoshop has to be open, and it will only work for the 1st image. I have to close out of Photoshop and reopen it if I want to use that droplet again.

            Obviously that is not working right. Help!

            Mylenium
            Mylenium
            Legend
            July 9, 2010

            Do you use DEP? Anything with UAC? Anything up with firewalls and virus scanners? If they can't communicate, then the socket is being closed, which usually is an external influence...

            Mylenium

            J
            JOEY!!! 【ツ】작성자
            Participating Frequently
            July 9, 2010

            DEP is turned on for essential Windows programs and services only.

            UAC is turned on and set to default.

            The Windows Firewall is on.

            I'm using Avast anti-virus.

            Mylenium
            Mylenium
            Legend
            July 9, 2010

            Do the respective log files (Windows Event Viewer --> Security) show anything? If the socket connection is terminated due to DEP or UAC, it should trigger an entry. Do the droplets run if you turn all that (temporarily) off? might also be worth to download Sysinternals' process Monitor and monitor the droplets. This may reveal some more details...

            Mylenium

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