Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

DynamicLink Help Photoshop cs6

New Here ,
May 27, 2012 May 27, 2012

I just finished making a gif, and was ready to make another one but when I tried importing video frames to layers it said the dynamic link was not available. Please Help I am also still in the trial version.

83.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Guest
May 27, 2012 May 27, 2012

Were you trying to import this video from another product, or just your hard drive?

If the latter sometimes just re-booting with solve the problem.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 27, 2012 May 27, 2012

i was importing the video from a folder on my desktop.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 27, 2012 May 27, 2012

Was the media server missing http://forums.adobe.com/message/4400177#4400177 

Also with CS6 you can open you video and not be limited to the 500 frames import supports.

JJMack
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 12, 2012 Jun 12, 2012

Hi rsquinny,

Has your issue been resolved?

If not, would you please verify the following:

  1. Virus/security/parental control software hasn't trapped parts of Photoshop, Bridge, Premiere, Lightroom, or any Adobe app using DynamicLinkMediaServer. (Make sure the Adobe apps are added as exceptions if needed.)
  2. Ensure you have the latest version of QuickTime
  3. Close all Adobe applications - wait more than 30 seconds, then launch Photoshop and try to open the file.

       - If unsuccessful, view Task Manager/Processes to verify necessary processes started up when importing video (dynamiclinkmanager.exe, dynamiclinkmediaserver.exe and Adobe QT32 Server.exe)

    - If unsuccessful, please capture the full error message text.

4. Close all Adobe apps, wait 30 seconds - launch Bridge and try to open the file.

- If that is successful, are you now able to use Photoshop without issue?

Thanks,

Meredith

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 01, 2012 Sep 01, 2012

I'm dealing with this same issue today. I worked through each step of your resolutions, Meredith, and I was finally able to open my video clip with #4 after the others didn't work. Like rsquinny, I had successfully worked on another clip, but had this issue when opening the second one. I'm using CS6, and I'm excited about working on motion video products with all the new tools available. Thank you for posting multiple solutions for this issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 25, 2012 Dec 25, 2012

Hi, I have photoshop CS6 extended and tried opening a video for the first time today- no good.

I've tried all suggestions made here but still no go.

The video will open from bridge no problem.

In photoshop the error box pops up "dynamiclinkmediaserver has encountered an error" [..\..\Src\DirectoryRegistry.cpp-283]

After waiting 3 minutes the "reading video format" dialog box finally disappears and is replaced with "could not complete your request because the DynamicLink Media Server is not available"

Any further ideas greatly appreciated.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Dec 25, 2012 Dec 25, 2012

First, make sure you've installed all the updates for CS6.  You should be on Photoshop 13.0.3 or 13.1.1.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 11, 2016 Apr 11, 2016

I can not link premiere and audition , I updated everything and still I can not link it . your help please

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 21, 2016 Jun 21, 2016
LATEST

Did you ever find a solution?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines