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Barnack7
Inspiring
March 14, 2022
Answered

Epson Printer Driver Does Not Work on Intel iMac and Photoshop

  • March 14, 2022
  • 3 replies
  • 874 views

My driver for the Epson SureColor P-800 no longer works on my iMac running MacOS 11.6.4, printing in Photoshop. The printer is connected with a USB cable. Epson support verified that the printer works fine when printing from this computer in other applications, but not Photoshop. I have deleted the driver and reinstalled many times, but the printer simply makes some noise for about 1 second, then does nothing. Suggestions for a fix would be appreciated.

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3 replies

gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
March 17, 2022

According to this thread, 11.6.5 fixes the problem:
https://community.adobe.com/t5/photoshop-ecosystem-discussions/print-problems-after-update-to-mac-os-big-sur-11-6-2/td-p/12599728

B
Barnack7Author
Inspiring
March 23, 2022

Yes, after installing 11.6.5 and re-installing the Epson driver, it seems to be working. Thank you!

    NB, colourmanagement
    Community Expert
    NB, colourmanagementCommunity Expert
    Community Expert
    March 17, 2022

    Issue fixed by an update? Hope so - Users are reporting that the update to 11.6.5 fixes the print issues.

    History:

    There is apparently a bug in Mac OSX Big Sur 11.6.2 in connection with ICC profile use/printing,

    Some users have reported success after updating to Monterey, personally, I'd be more likely to go back a version rather than jumping into a new OSX version so soon after release.

    Sadly this bug appeared to still be present in 11.6.3, according to users here who have made that upgrade.

     

    Some users have reported positive results in OSX Big Sur - with some profiles being usable after opening them into the ColorSync utility and “fixing” any errors found.

     

    I hope this helps
    neil barstow, colourmanagement net :: adobe forum volunteer
    google me "neil barstow colourmanagement" for lots of free articles on colour management

     

    B
    Barnack7Author
    Inspiring
    March 23, 2022

    Yes, 11.6.5 fixed the issue. Thank you!

    TheDigitalDog
    TheDigitalDog
    Inspiring
    March 14, 2022

    There is a bug in 11.6.X with respect to printing using ICC profiles (Photoshop Manages Color). You either need to downgrade to 11.1 or update to 12.X.

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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