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1

ERROR BLANK AREAS PHOTOSHOP

New Here ,
Mar 26, 2024 Mar 26, 2024

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Good afternoon, I have an error with Photoshop. When I zoom in on the element of the layer on some occasions it turns white or blank boxes, when I zoom in the white comes out and when I go back it looks good again.

This is solved by closing and opening the program, but the error returns.
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Adobe
Community Expert ,
Mar 27, 2024 Mar 27, 2024

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Please try to disable the option to "Use Graphics Procesor" from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it helps, you can check out the steps suggested here:  https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

Please backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

 

Another try is to enable the Older GPU Mode option in "Preferences" > "Technology Previews" > "Use Older GPU Mode (pre 2016)".

 

Then goto "Preferences" > "Technology Previews" and enable "Disable Native Canvas". Restart Photoshop. 

 

If this all doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Mar 27, 2024 Mar 27, 2024

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A typical display issue.  This has a decent chance of fixing it,

Deactivate Native Canvas.jpgexpand image

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