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Error code 195 when trying to install Photoshop's latest version

Community Beginner ,
Nov 22, 2022 Nov 22, 2022

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I know it's the error code for not having a machine fit for the minimum system requirements. But I DO exceed the minimum.

 

Processor: AMD Ryzen 5 5600 3,5 GHz

RAM: 16 GB

GPU: NVIDIA GeForce RTX 3050 8 GB

 

I also have enough disk space. So what could be causing this? I still have my old CS6 installed by the way, could that be the reason? I just didn't want to lose my preferences, brushes on it if this new version fails me again (I keep having bugs that interfere with my workflow)

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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Hi

You haven't mentioned your OS version

2022-11-22 11_39_16-Window.png

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Community Beginner ,
Nov 22, 2022 Nov 22, 2022

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Sorry, it is Windows 10 Pro 64 bit 21H2.

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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You may want to check your system setup: Error code 195 indicates that your device does not meet the minimum system requirements.

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Community Beginner ,
Nov 22, 2022 Nov 22, 2022

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Respectfully, I wonder if you have read what I've written in the original post. 😞

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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I did - when you check the error log number on Adobe.com that is the definition of an isntallation error code 195.

Are you installing to your local HD?

How much HD free space do you have?

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Community Beginner ,
Nov 22, 2022 Nov 22, 2022

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I've already written that information as well, I have more than enough. +900 GB. I think that is enough lol.

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Community Expert ,
Nov 22, 2022 Nov 22, 2022

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To be fair, you did not indicate where you were trying to install - just that you have enough disk space.

Processor: AMD Ryzen 5 5600 3,5 GHz

RAM: 16 GB

GPU: NVIDIA GeForce RTX 3050 8 GB

I also have enough disk space.

I've seen this error when users try to install on an internal partition or other drive than where the system is installed.

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Community Beginner ,
Nov 22, 2022 Nov 22, 2022

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It is on a different drive. It doesn't feel good when you think you've finally gotten a reply that could be a fix, but turns out it's just asking you to repeat yourself the first two times. But whatever. Thanks anyway for taking your time.

So what you're trying to say is that the installation must be done on the same drive as the system is installed? If so, that'd be pretty inconvenient...

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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It also doesn't feel good when a person asking for help cops and attitude when we are trying to work through the issue with limited feedback.

 

You've always had to install Photoshop on the main HD with the system.

 

So my original assertion holds true - your targeted drive does not meet system requirements becuase it does not contain the system sofware directories required to install Photoshop resources.

 

Install PS on the main HD with the system software.

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Community Beginner ,
Nov 23, 2022 Nov 23, 2022

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Nah. That didn't work. I got the same error when I tried to install in on the other one as well. It is weird because the previous version actually worked.

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Well no, it really doesnt. He clearly stated he has enough free space, and you asked him about it again. You were pretty late with the assertion that it has to be the main HD which obviously still didnt fix the issue. The issue that i have as well

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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Lee- Graphic Designer, Print Specialist, Photographer

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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I found this correct answer from Anubhav Majumder Adobe Employee.

 

Sorry to hear about this experience. Error code 195 indicates that your device does not meet the minimum system requirements. Kindly check if your computer meets the requirements here: https://helpx.adobe.com/in/creative-cloud/system-requirements.html and share your observations.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Lee- Graphic Designer, Print Specialist, Photographer

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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@Jumpenjax same answer I posted back on November 22.

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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Yes, this is from a 2022 answer. I forgot the month. But the post was from Anubhav Majumder and Adobe Employee. I credit what I found.

Lee- Graphic Designer, Print Specialist, Photographer

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New Here ,
Apr 03, 2024 Apr 03, 2024

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Sorry, installation failed Upgrade needed. You must upgrade/update your system to install the product. Please check the following: Creative Cloud Desktop version 5.2 or below is not supported (Error Code: 195)

 

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Community Expert ,
Apr 04, 2024 Apr 04, 2024

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@ايزيل36512609x4o7 What OS version are you running?

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