Error code 501: Package couldn't be installed

[Jahmani5CA4]

I keep getting this Error code 501: Package couldn't be installed everytime I try to download Photoshop on my Mac. I have uninstalled the programme and tried downloading it again and it still comes up with this error. Can anybody help me with this?

[jane-e]

Hi

See here: https://helpx.adobe.com/download-install/kb/exit-code-501-creative-cloud.ug.html

Try uninstalling, then use the Creative Cloud Cleaner tool before reinstalling:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

~ Jane