Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Error in Photoshop CS6 (preference file was invalid)

New Here ,
Sep 15, 2025 Sep 15, 2025

Dear Sir, 

 

I am the user of Photoshop CS6 since many years with a perpetual lisence version of our company.  

 

The Photoshop CS6 was running very smoothly since last almost 9 years, until last month, since i have started to get an error Saying "COULD NOT INITIALIZE PHOTOSHOP BECAUSE THE PREFERENCE FILE WAS INVALID (IT HAS BEEN DELETED)" 

 

 

I checked with my IT Team several times in the last 30-40 days and they tried everything possible from their side. But we could not fix the issue.  

 

We have urgency to use the Photosop in my system, so please guide how to fix this issue.  

 

[personal information removed by moderator]

TOPICS
Windows
56
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 15, 2025 Sep 15, 2025

@JKLakshmiCement_sapan try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Translate
Adobe
Community Expert ,
Sep 15, 2025 Sep 15, 2025
LATEST

@JKLakshmiCement_sapan try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines