Error message when opening a TPL file

[zoozook92600984]

Hi!

I just bought a new tool preset (.tpl file) but I get the following message when trying to load it to Photoshop :

I tried to add it manually to the tools folder but it didn't work either. I'm used to adding .tpl files and never encountered that error message before, anyone would have an idea of what's causing it?

Thanks

[SG... · Accepted solution]

Hi,

It appears that the .tpl file might be corrupted. Can you download again, or contact the seller and ask that they try to help out?

regards,

steve

[zoozook92600984]

Yep, you were absolutely right, I downloaded the file a second time and it worked. I should have started there ! Thanks !