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Error reading machine specific preferences

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whenever I open Photoshop it gives me an error message saying "error reading machine specific preferences. They will be reset to defaults". sure enough, they are, why does it keep giving me this error message and how can I fix it.

Photoshop General Discussion

Akash SharmaCorrect answer

Legend

Hi cryptoj0e,

It seems that your startup Photoshop preferences are corrupt. It could be beacuse you've had upgraded to this version from a previous version of Photoshop or you have some 3'rd party plugins preventing the app to launch.

Please restore your preferences to default following this article Preferences in Photoshop and let us know if that helps.

Thanks,

Akash

J

Jerry237302558v4h

Participant

I'm having this same issue, on a PC. I am A Photo Editer and I'm Editing Pics Of TIG Welding Helmets. But Now Error Reading Machin.

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pjy86534130

Participating Frequently

well its feb 2025 and now I have it. checked c drive and I've 122GB space free

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A

AndrewThe1st

Participating Frequently

This happens regularly, and on more than one computer. Different hardware, yet every few days or so, my preferences reset.
Even after a reformat. Today was the first time I noticed the message.

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AndrewThe1st

Participating Frequently

I should also add, that it happens not every few days, but for sure happens on every payment anniversary date.
I am behind a firewall, so I manually connect it when I need to.
I am thinking this is some kind of software protection thing. And it is really annoying.

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Enrico Guerri Photography

Participant

Good day, I have the same issue that happens often at PS startup.

I read about the file preferences, but why it happens often?

The space available in hdd is more or less 300GB.

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Samir Alhubaishi

Participant

This error occurs when you don't have enough space on your hard drive. Clear at least 15 GB off your hard drive and it should work fine.

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M

Mr Mouse

Participant

I have this same problem and I'm pretty sure that 1.1 TB is enough storage space.

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nevermind71

Participant

I have the same error, I have the restored the preferences, did not work. The same error again and again

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Khamsa Graphix

Participant

How can i open preferences when photoshop is not opening?

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cryptoj0e

Participant

I'm having this same issue, on a PC. Along with this issue, my PS freezes every time I try to resize an image. These two issues started on the same day.

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Akash SharmaCorrect answer

Legend

Hi cryptoj0e,

It seems that your startup Photoshop preferences are corrupt. It could be beacuse you've had upgraded to this version from a previous version of Photoshop or you have some 3'rd party plugins preventing the app to launch.

Please restore your preferences to default following this article Preferences in Photoshop and let us know if that helps.

Thanks,

Akash

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Enchanted_Hero5EF9

Participant

Same answer on two forum posts... So this is a known issue? To be fair, I'm running 2021 and literally (not figuratively, I know the damn difference and I'm mad!) just got this issue.

Going to delete and reset my preferences (again!) Thank goodness I save an actual Preferences Text File. Although, I do have a lot of crashes because apparently measuring in Inches on Canvas Size, Points on Text Size, Zoom Resizing Window, Non-Flick Panning, not Scaling Images/Smart Object on Place, and about six other things irritating to re-initialize — made worse by keyboard preferances being a wimpy text doc.

This conversation is 5+ years old and this bug is coming back??

And y'all wonder why people were so reluctant to go towards cloud programing & software support in the first place. Too bad you can't go back to creating a software with serious patches every six months instead of every week ... or more! Yeah technology changes weekly, but Adobe software is supposed to be a bastion of reliability.

Should have taken the hint after Flash was replaced by HTML5.

I did what mr. Sharma said, but the error keeps coming back. I've also tried uninstalling and reinstalling Photoshop once, but the error kept coming back.

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