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C
Csoler1
Participant
February 16, 2020
Question

error to use Photoshop: could not complete your request because of a program error

  • February 16, 2020
  • 1 reply
  • 188 views

When i want to start Photoshop I have this error message. 

 

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
February 17, 2020

Hi there,

 

Sorry that you're getting an error message "could not complete your request because of a program error" while opening Photoshop. Which version of Photoshop are you using and which MAC OS version are you running on your computer?

 

Would you mind resetting Photoshop's preferences & see if it helps? 
https://t.co/ulJI7cGn1G

You may want to backup your settings beforehand: 
https://t.co/4dX7gkr36D

 

Thanks,

Akash

 

C
Csoler1Author
Participant
February 18, 2020

Hello, 

 
I’m using the las version of Photoshop 2020, and I have macOS Mojave version 10.14.6
 
Thanks
 
Cristina
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