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newbieking
Known Participant
August 18, 2011
해결됨

Error when I start Photoshop "Monitor profile appears defective"

  • August 18, 2011
  • 2 답변들
  • 21643 조회

Over the past few weeks I have gotten a error popup message when I open Photoshop that says:

"DELL E22IOH  G2.2 D65" appears to be defective. Please rerun your monitor calibration software.

If I choose the IGNORE option I can go into Photoshop error free. BUT, if I choose USE ANYWAY I get into Photoshop and the colors are off. There is no more white color (it's not a pale yellowish color).

I haven't changed any settings in my Photoshop recently (why tinker with something when it's not broken?). Regardless, this error message isn't going away and would like to correct this problem. Anyone ever experienced this before? I've googled the problem and have seen some weird so-called solutions but figured I'd go to the pro's to get a answer I can trust.

If it matters, I use Windows XP.

Thanks

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Noel Carboni

    Noel Carboni wrote:

    Emil is likely on the right track; normally you can set another different profile to be associated with your monitor(s), and I'm suggesting the sRGB Color Profile might be a good choice to start with.  But the dialog in XP where you should be able to do that has the button you need to use grayed-out, meaning that something else may be controlling the profile choice.  Unfortunately, due to my lack of familiarity any more with XP I'm unable to advise you specifically where to find that - I had hopes for the Desktop Color section in the nVidia driver, but apparently that's not it.

    Someone who's still running XP and ideally with a nVidia card will need to step in here.  Your goal should be to associate the sRGB IEC61966-2.1 profile with each of your monitors.  This profile's filename is sRGB Color Space Profile.icm.

    I don't know what the filename of the possibly defective Dell profile you currently are using might be, but I'll hazard a guess it will have the name Dell and/or E2210 in it.  Look in the folder Emil suggested (C:\WINDOWS\system32\spool\drivers\color).

    If you're unsure about deleting it, just move it temporarily to another folder.  You'll want to reboot after doing this so that a default profile can be re-established by the system.

    -Noel


    Here is a screen shot of the color folder. There is a E2210H.ICM icon (bottom left corner). So I should make a folder within this color folder and drop the E2210H.ICM icon into this new folder and my error should go away?

    http://imageshack.us/photo/my-images/228/systemsfolder.jpg


    I don't know whether the system enumerates folders under the main color folder, but I doubt it.  Make a folder called Disabled or Faulty or something, move E2210H.ICM into it, and reboot.

    The expectation is that your system will return to associating the default sRGB Color Profile with the monitor, and that should be acceptable to Photoshop.

    -Noel

    2 답변

    Mylenium
    Mylenium
    Legend
    August 18, 2011

    I haven't changed any settings in my Photoshop recently (why tinker with something when it's not broken?)

    But have you updated your graphics driver? Sure sounds so to me. The message otherwise very much tells you what's going on - re-run calibration or reinstall the manufacturer profiles that come with the monitor.

    Mylenium

    N
    newbieking작성자
    Known Participant
    August 18, 2011

    Mylenium wrote:

    I haven't changed any settings in my Photoshop recently (why tinker with something when it's not broken?)

    But have you updated your graphics driver? Sure sounds so to me. The message otherwise very much tells you what's going on - re-run calibration or reinstall the manufacturer profiles that come with the monitor.

    Mylenium

    Mylenium, I didnt update my graphics driver (unless it did so automatically with the last windows update)?

    Any suggestion on how to re-reun a monitor calibration? I havent found anything on my desktop settings that allows this.

    Thanks

    Noel Carboni
    Noel Carboni
    Legend
    August 18, 2011

    I'd say your monitor profile is corrupted, or at least unusable by Photoshop.

    Did you install a new monitor, or bring in new software or an update to where your system now knows more about the monitor hardware than it did before?  Did you update Photoshop to a new revision?

    This would not be a settings issue with Photoshop, but rather what profile you have associated with your monitor via the operating system.  Right-click your desktop, choose Properties, then the Settings tab, and [Advanced] button.  Systems differ at this point, but look for a Monitor tab and Color Management function where you can choose a monitor profile to associate with a particular display monitor.

    Ultimately you want to try to determine what monitor profile file is being identified by "DELL E2210H G2.2 D65" and see if you can get another copy of it (e.g., from Dell.com).  Note that you misinterpreted the 10 as IO in your original message, so a search for the string as I have listed it here may turn up more results.

    -Noel

    N
    newbieking작성자
    Known Participant
    August 18, 2011

    Noel Carboni wrote:

    I'd say your monitor profile is corrupted, or at least unusable by Photoshop.

    Did you install a new monitor, or bring in new software or an update to where your system now knows more about the monitor hardware than it did before?  Did you update Photoshop to a new revision?

    This would not be a settings issue with Photoshop, but rather what profile you have associated with your monitor via the operating system.  Right-click your desktop, choose Properties, then the Settings tab, and [Advanced] button.  Systems differ at this point, but look for a Monitor tab and Color Management function where you can choose a monitor profile to associate with a particular display monitor.

    Ultimately you want to try to determine what monitor profile file is being identified by "DELL E2210H G2.2 D65" and see if you can get another copy of it (e.g., from Dell.com).  Note that you misinterpreted the 10 as IO in your original message, so a search for the string as I have listed it here may turn up more results.

    -Noel

    Noel,

    Did not install a new monitor or a new version of photoshop or anything else for that matter.  I did however update a windows update several weeks ago. Im not sure but I think the error occurred after that update.

    I was able to follow your steps and found the color management function, but there was only one profile listed.

    E
    emil emil
    Inspiring
    August 18, 2011

    Noel Carboni wrote:

    Since the [Add] button is grayed-out, I suspect there's a nVidia control panel somewhere that has taken control of the monitor color profile association.  When you right-click on the desktop, do you see a nVidia Control Panel or similar entry in the menu?

    -Noel

    Sorry, I took a screen shot of nView and not nVidia. Here is the nVidia Control Panel

    http://img855.imageshack.us/img855/5538/nviada.jpg


    When you updated Windows it installed a new color profile for your monitor provided by Dell. This happens when you are using the default monitor profile settings from the system. Apparently Photoshop doesn't like your new monitor color profile. You should be able to reverse that by removing the new color profile from your system. On Windows 7 the location is C:\Windows\System32\spool\drivers\color

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