Error when opening the file, file turned to all black with red line

[boykeren]

I try to open my Photoshop file after my Windows got suddenly shut down unexpectly and this is what appears, all of the layer and picture turned into black with some red line. Can someone help me please? I need to fix it asap, thanks before !

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

[boykeren]

yeah, i already did that but it doesn't work either, is there any another way for me to fix it ?

[Din5C5A]

• I just have the same problem,  did you to fix it? 

[c.pfaffenbichler]

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157

[Bülent5C70]

Hi! I have a same problem, what do you do for fix it?

[boykeren]

well, too bad, seems like there's no exact solution for this problem so i try to made a new edit

[Syed25979576eajf]

same problem here,
I saved the file and after a few days when I reopen it, I got the same error as the above picture.

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

[Himanshu287361585nbp]

Photoshop file is open but red and black file is open

please solve

[D Fosse]

If disabling the GPU in preferences doesn't bring back the image, then the file is corrupt.

File corruption is always caused by failing hardware, power loss during save, worn and loose cables and connectors, etc..