Even at 100% my mask brush doesn't erase everything

[kimlaureen]

When I use a layer mask, to erase part of the layer effect. Not everything is erased. A small residue remains. Even when all the settings seem normal and opacity and flow are at 100%. I already reset my brushes to default and I updated the newest update. The problem remains.

[Guest]

Hi

Can you post a screenshot with all the pertinent panels opened, also what OS and exact version of Photoshop are you using.

Have you tried resetting Photoshop preferences

[kimlaureen]

Hi Ged, I did try your suggestion with the reset preferences on quit. I also reset the brushes to default. What do you mean with "al the pertinent panels"? The versions I'm working with are: Mac OS High Sierra version 10.13.1. Photoshop version 19.1.6

[D.A.R]

A screenshot with the image you are working on showing us what you see. Include the layers panel, brush selection in the options bar etc.

[c.pfaffenbichler]

In post 1 you have been asked to provide a screenshot – why did you not do that?

[Bella_NQ]

This worked for me! Thank you 🙂

[default7ewb28bhvvwa]

Worked for me! Thanks!

[Iain5E26]

Just done that and it's completely knackered my photoshop. Now won't open and have to delete and attempt to reinstall!

[rb296428020ex5]

Worked for me thanks!

[Plinio33938331gdcz]

THANK YOU!!!!! I was banging my head to solf this. I resetted as advised and it's back to normal. 

[c.pfaffenbichler]

Layer Styles by default incorporate the Layers Mask’s effect, so the screenshot Ged Traynor has asked for could be really helpful in assessing what is going on.

[D.A.R]

Depending on the effect you may benefit from checking this box

[kimlaureen]

I tried this, but I didn't notice any change

[Ducos]

@D.A.R  - Checking "Layer Mask Hides Effects" (in the layer styles menu) solves the problem for me! THANK YOU!!!

[davescm · Accepted solution]

Hi

Check that your brush colour is actually black. It can look black when in fact it is just a very dark gray.

Dave

[kimlaureen]

It is black 00000. That was the first thing I tried.

[DMACC]

Did you ever get an answer to your question? I'm having the exact same issue. It's really frustrating 

[defaultzyhn78o82ixj]

This solved it for me, thanks!

[snyderm2]

Thank you, Dave! 🙏

[emilyh92553128]

YES!  Thank you, this was exactly what I needed to fix my problem!

[Elena259128502ujo]

Thx dave- didnt notice that [Profanity removed by moderator] color is not black solve my prob ! - 🙂 thx

[ekopertama]

dude, it's work for me. like a charm! thanks!

[Suzie285951427gah]

Your suggestion worked for me. Five years later your response helped someone 🙂 Thank you.

[crcham]

Thank you.  I was wracking my brain to figure it out.  

[Muhammad_Machado]

thank you, that was the problem here. 👍🏻