Exit Code: 6, Ps Cs5 trial install.

Report · May 01, 2010

hi, ive downloaded the trial of Photoshop Cs5 but it wont install, i get to about 10% in the install and then i get "Exit Code: 6".

ill begin with my system specs:

(Swedish language) Windows 7 Ultimate 64-bit

Intel Core 2 Duo E6600 @ 2.40GHz 2.39GHz

4GB Ram

Ati Radeon x1950xTx

Asus P5B deluxe motherboard

1680x1050 Acer P223w screen.

--------------------------------------------------------------------------

i've cleaned my regestry for problems with "Glarysoft Regestry repair", disabled my ESET NOD32 anti-vir, ran the setup as Administrator, choose to install as trial but i get to about 10% and i get Exit Code: 6.

--------------------------------------------------------------------------

this is what the log file said:

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 58 error(s), 58 warning(s)

WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}

WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: The following payload errors were found during install:

ERROR: - Adobe CSXS Infrastructure CS5: Install failed

ERROR: - Microsoft_VC90_ATL_x86: Install failed

ERROR: - Adobe Media Player: Install failed

ERROR: - Adobe Linguistics CS5 x64: Install failed

ERROR: - Adobe Photoshop CS5 Support: Install failed

ERROR: - Adobe Bridge CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86: Install failed

ERROR: - Recommended Common Fonts Installation x64: Install failed

ERROR: - AdobePDFL x64 CS5: Install failed

ERROR: - DeviceCentral_DeviceCentral3LP-en_GB: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed

ERROR: - Adobe XMP Panels CS5: Install failed

ERROR: - Photoshop Camera Raw: Install failed

ERROR: - AdobeColorCommonSetCMYK: Install failed

ERROR: - Adobe Mini Bridge CS5: Install failed

ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed

ERROR: - AdobeColorJA CS5: Install failed

ERROR: - Adobe ReviewPanel CS5: Install failed

ERROR: - Photoshop Camera Raw (64 bit): Install failed

ERROR: - Microsoft_VC90_MFC_x86: Install failed

ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure

ERROR: - Suite Shared Configuration CS5: Install failed

ERROR: - Adobe Linguistics CS5: Install failed

ERROR: - PDF Settings CS5: Install failed

ERROR: - DeviceCentral: Failed due to Language Pack installation failure

ERROR: - AdobeTypeSupport CS5: Install failed

ERROR: - AdobeColorVideoProfilesCS CS5: Install failed

ERROR: - AdobeColorCommonSetRGB: Install failed

ERROR: - Adobe Player for Embedding x64: Install failed

ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure

ERROR: - Required Common Fonts Installation x64: Install failed

ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed

ERROR: - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed

ERROR: - Adobe CSXS Extensions CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed

ERROR: - AdobeOutputModule: Install failed

ERROR: - Microsoft_VC80_CRT_x86: Install failed

ERROR: - AdobeCMaps x64 CS5: Install failed

ERROR: - AdobeTypeSupport x64 CS5: Install failed

ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed

ERROR: - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed

ERROR: - AdobeColorEU CS5: Install failed

ERROR: - AdobePDFL CS5: Install failed

ERROR: - AdobeCMaps CS5: Install failed

ERROR: - AdobeColorNA CS5: Install failed

ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed

ERROR: - Required Common Fonts Installation: Install failed

ERROR: - Adobe SwitchBoard 2.0: Install failed

ERROR: - Microsoft_VC80_MFC_x86: Install failed

ERROR: - AdobeColorPhotoshop CS5: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed

ERROR: - Recommended Common Fonts Installation: Install failed

ERROR: - Adobe Extension Manager CS5: Install failed

ERROR: - Adobe ExtendScript Toolkit CS5: Install failed

ERROR: - Adobe AIR: Install failed

-------------------------------------------------------------------------------------

Help would be much appriciated

/Andreas

Report · Jan 04, 2011

I am having the same problems as posted here.

However, my question is different.

The first time I tried to install the CS5 Collection, the install screen showed ALL the components including Bridge CS5. After attempting to install several times, following the troubleshooting suggestions, now when I try to re-install, Bridge CS5 is not on the list and of course, it is not installed.

The install completes with most of the components installed and those that are installed DO work fine (well at least Photoshop does, the only one I tried).

By the way, the first time I tried the install, Bridge CS5 did install correctly. Of course, in an attempt to fix the problems for the other components, I Uninstalled the whole suite so I could re-try the install. And now it does not show up in the list of components to install.

Any ideas?

Thanks

Report · Jan 04, 2011

I'm not sure this will help, but when reinstall may need to be sure that all

Adobe components are uninstalled; that includes Adobe Air, the bugaboo in my

install problems.

Perhaps a return to a restore point before any CS5 install my help.

Good luck!

Bill

Report · Jan 07, 2011

I am receiving the same error message. I have tried everything that was suggested, but I have no luck getting anything to work. This is the error code I see:

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 60 error(s), 58 warning(s)

WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}

WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: The following payload errors were found during install:

ERROR: - Adobe CSXS Infrastructure CS5: Install failed

ERROR: - Microsoft_VC90_ATL_x86: Install failed

ERROR: - Adobe Media Player: Install failed

ERROR: - Adobe Linguistics CS5 x64: Install failed

ERROR: - Microsoft_VC90_CRT_x86: Install failed

ERROR: - Adobe Photoshop CS5 Support: Install failed

ERROR: - Adobe Bridge CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86: Install failed

ERROR: - Recommended Common Fonts Installation x64: Install failed

ERROR: - AdobePDFL x64 CS5: Install failed

ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed

ERROR: - Adobe XMP Panels CS5: Install failed

ERROR: - Photoshop Camera Raw: Install failed

ERROR: - AdobeColorCommonSetCMYK: Install failed

ERROR: - Adobe Mini Bridge CS5: Install failed

ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed

ERROR: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed

ERROR: - AdobeColorJA CS5: Install failed

ERROR: - Adobe ReviewPanel CS5: Install failed

ERROR: - Photoshop Camera Raw (64 bit): Install failed

ERROR: - Microsoft_VC90_MFC_x86: Install failed

ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure

ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed

ERROR: - Suite Shared Configuration CS5: Install failed

ERROR: - Adobe Linguistics CS5: Install failed

ERROR: - PDF Settings CS5: Install failed

ERROR: - DeviceCentral: Failed due to Language Pack installation failure

ERROR: - AdobeColorEU CS5: Install failed

ERROR: - AdobeTypeSupport CS5: Install failed

ERROR: - AdobeColorVideoProfilesCS CS5: Install failed

ERROR: - AdobeColorCommonSetRGB: Install failed

ERROR: - Adobe Player for Embedding x64: Install failed

ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure

ERROR: - Required Common Fonts Installation x64: Install failed

ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed

ERROR: - Adobe CSXS Extensions CS5: Install failed

ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed

ERROR: - AdobeOutputModule: Install failed

ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed

ERROR: - Microsoft_VC80_CRT_x86: Install failed

ERROR: - AdobeCMaps x64 CS5: Install failed

ERROR: - AdobeTypeSupport x64 CS5: Install failed

ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed

ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed

ERROR: - AdobePDFL CS5: Install failed

ERROR: - AdobeCMaps CS5: Install failed

ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed

ERROR: - Required Common Fonts Installation: Install failed

ERROR: - Adobe SwitchBoard 2.0: Install failed

ERROR: - Microsoft_VC80_MFC_x86: Install failed

ERROR: - AdobeColorNA CS5: Install failed

ERROR: - AdobeColorPhotoshop CS5: Install failed

ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed

ERROR: - Recommended Common Fonts Installation: Install failed

ERROR: - Adobe Extension Manager CS5: Install failed

ERROR: - Adobe ExtendScript Toolkit CS5: Install failed

ERROR: - Adobe AIR: Install failed

-------------------------------------------------------------------------------------

PLEASE HELP!

Report · Jan 07, 2011

I was able to resolve this issue. I received my CS5 suite disk from my work

with a serial number. After installing the software with the work disk, I

received the exit code 6 error. I then downloaded the CS5 suite from

Adobe's website and used the genuine serial number that was provided by my

work. That got me setup. Apparently the disk I received was faulty.

Report · Jan 24, 2011

Or you DVD drive needs cleaning.

Report · Jan 24, 2011

HI Irmix ;

the error in the log files actually symbolizes the problem in the MIcrosoft runtime components which make use of the Microsoft Installer for the installation. The failure in the installation of any of the runtime initiates a chain reaction which inturn fail all the installation of all the payloads.

The simple resolution for this issue is to determine what exactly is the problem with the MSI on your operating system. For that i would suggest you can go in to the adobe cs5 folder and then in to tjhe payloads folder and the installl all the microsoft vcrt payload msi files and check which one fails with a aparticular error note that error down and then please show the same on this post.

regards

Hitesh Mohan Agarwal

Subject Matter Expert

Report · Jan 31, 2011

I'm installing in Window 7 (64 bit) and i have exit code 6 after while installing After Effects.

Can anyone help?

This is the summary.

Thanks!!

Exit Code: 6

-------------------------------------- Summary --------------------------------------

- 14 fatal error(s), 17 error(s), 16 warning(s)

WARNING: OS requirements not met for {288DB08D-0708-4A94-B055-55B99E39EB62}

WARNING: OS requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}

WARNING: OS requirements not met for {565DE707-5798-4FC3-8DF6-0F58A348A9B0}

WARNING: OS requirements not met for {5DDABB74-A879-4BE7-A4C6-FD41793942DB}

WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}

WARNING: OS requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}

WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}

WARNING: OS requirements not met for {B8D286BC-A68D-4E74-9F68-8756A49896D8}

WARNING: OS requirements not met for {C0AA232E-BD1B-40B5-A176-A2BEB67FFAE1}

WARNING: OS requirements not met for {CD29B5CA-4727-4114-9AD9-25CCCE6E4014}

WARNING: OS requirements not met for {DA1B174B-4297-467C-9EF8-0AB8D4D5171E}

WARNING: OS requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}

WARNING: OS requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}

WARNING: OS requirements not met for {F9C71630-0EE3-475C-9E2B-ED95AE197DBD}

WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.AEA342P-1020rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe

WARNING: Payload cannot be installed due to dependent operation failure

ERROR: Payload path does not exist and no media record specified.

ERROR: The following payload errors were found during install:

ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed

ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed

ERROR: - Adobe After Effects CS5 Support: Install failed

ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed

ERROR: - Adobe After Effects CS5 Third Party Content: Install failed

ERROR: - Adobe After Effects CS5 Presets: Install failed

ERROR: - Adobe After Effects CS5 Third Party Royalty Content: Install failed

ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure

FATAL ERROR: Database file 'Install.db' does not exist.

-------------------------------------------------------------------------------------

Report · Apr 10, 2011

I'm having the same kind of problem while trying to install After Effects. I test all tips mentioned in the thread here already and nothind worked. My Log is a little bit different. From what I see there, the problem seems the installation of an Arabic Font which I have no need for, and I don't think this was already reported here.

-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 28 error(s), 22 warning(s)
WARNING: Unable to read Adobe file version for file path 'C:\Windows\Fonts\AdobeArabic-Bold.otf'
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: Error code: 1
ERROR: 6 Failed to add Font 'C:\Windows\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Command ARKFontCommand failed.
ERROR: 6 Failed to remove Font 'C:\Windows\Fonts\AdobeArabic-Bold.otf'. Error: 2
ERROR: 6 Error rolling back command ARKFontCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-de_DE: Install failed
ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Adobe After Effects CS5 Support: Install failed
ERROR: - Adobe Media Encoder CS5 X64: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed
ERROR: - AdobeColorVideoProfilesAE CS5: Install failed
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10de_DELanguagePack: Install failed
ERROR: - Adobe After Effects CS5 Presets: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Pixel Bender Toolkit: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - Adobe AIR: Install failed

Search the same string above to find when the error occured.
-------------------------------------------------------------------------------------
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Any ideas?

Report · Apr 10, 2011

Try to download After Effects from site. It may be some troubles with CD?

Report · Apr 10, 2011

The version I tried to install was the one from the site. I also already tried downloading it again in case that the 1st time the download didn't work correctly

Report · May 24, 2011

Hi,

i tried mulitple possible solutions at once to solve the problem on my Windows 7 x64 System:

Uninstalled all old Versions of Photoshop, CS, ...
Installed all MSI-Packages found in the installation folder Adobe Fireworks CS5\Adobe CS5
Created new DWORD in Registry: HKLM\Software\Policies\Microsoft\Windows\Installer with Name - DisableMSI Type - REG_DWORD 0
Deleted all Registry Folders I Found with "fireworks" in HKEY_CLASSES_ROOT\Installer\Products\
Started the installer as Administrator

Hope this helps

Regards

Report · May 26, 2011

Hello to everyone!

I think I found the solution... I know that every pc has a uniq solution... but I hope.. my solution will help others, because I lost 2 days reading and trying over and over again to install Adobe CS 5.5 Master... with no success until now. At first I had a lot of errors, warnings and things like that.. warnings that Flash Player was not installed correctly, and so on. I was thinking that my setup file was corrupted because I'v done everything I know and everything that I was reading on forums like this, and no success. I can say that I was very angry to Adobe!!! because I had no success in installing the trial 5.5 Master from their own website! How's that possible? How is that a lot of people have the same problem? I was sure that is not our problem and it was a setup file problem from the start, and adobe made a bad setup, with a lot of problems. Yes... now I think that Adobe it's ok (with only small exception: I'm still not able to download the trial Adobe Master CS5.5 until the end; i get only 1,06 GB from the total of 5,06 GB. I tried with Production suite and from this one i get only 3,05 GB; after that the assistand downloader is stoping with error 108 and things like that. I tried with direct link and the download is still stoping at 1,06 for MC and 3,05 for the other one; it's so strange; maybe is a problem with my internet provider, i don't know, but in the end i got exactly the same install CS5.5 MC, from another site - i'v cheked the setup with MD5 -)

I will try to write here the important things that for me ware with total success, with no errors, only a beautiful 'Thank you' on the screen.

- remove everything Adobe related from 'Control Panel'; after that use WinCS5Cleanupscript (run it as administrator and inside, you will see step 2. for CS5 and 3. for Flash Player);

- remove the folder Adobe from Program Files and also from Common Files;

- remove the folder Adobe from 'C:\Users\your-username\AppData\Roaming'

- you have to be sure that 'Adobe Flash Player' is unistalled, because you will get an error after you will install CS5.5. The error is something about Flash Player cannot be installed. Even if you install manualy using 'AdobeFlashPlayer10_axRel_mul.msi' from the 'payloads' folder, you will get the error with "1722" message. The reason is that the CS5.5 suite has an older version of Flash Player and on your PC, the Flash Player version is up-to-date, is a new version. Even if you get the error about Flash Player, is not a problem. You can read on adobe someware about this error. It's safe.

- YOU HAVE TO disable any spyware, antivirus and firewall from your computer! I'm not sure about the firewall, I think you can leave it enebled, but to be sure.. it's better to have it disabled. The KEY TO SUCCESS in my opinion is the ANTIVIRUS; you have to disable it! That's the problem from the start. If you still have problems and you want to be 100% sure, it's better to uninstall the antivirus and spyware! In my case, disableing the antivirus wasn't enogh! I had to uninstall it! After that EVERYTHING worked perfectly (my antivirus was BitDefender);

- restart your computer;

- after you are back, write CMD in start, rightclick on it and run as administrator;

- open 'Task Manager' and 'END PROCESS' the 'explorer.exe';

- in CMD, write 'explorer' and hit enter; <----- this stepts are to be sure that explorer is runing with administrator rights (elevated mode);

- in CMD write MSIEXEC /UNREGISTER and hit enter; after that write MSIEXEC /REGSERVER and hit enter;

- be sure that Yahoo Messenger, IE, Mozzila and any software like these are closed;

- run the Adobe CS5.5 setup with admin right (right click on it and run as administrator).

I hope I didn't forgot something important to write down.

After everything is successuful you can install your antivirus back .

P.S. My windows is WIN 7 Ultimate 64-bit and I use always the Administrator account. Sorry for my english

Report · May 27, 2011

Nice of you to follow up.

For what it's worth, you really shouldn't have to disable antivirus software to install legitimate software. If you do, it says that the antivirus software is faulty, and that you should move to a different package of antivirus software. At the very least, you should report the problem as a "false positive" to your antivirus software maker.

I use (and recommend) Avast Pro antivirus on my systems and have never had it interfere with legitimate software installation.

-Noel

Report · Jun 22, 2011

Hey,

i tried everything to install cs5, but it doesnt work:( i uninstalled all adobe progs, have no antivir or firewall...

can someone help me pls? here is the log:

https://rapidshare.com/files/848633968/Adobe_Photoshop_CS5_12.0_06-22-2011.log.gz

Report · Jun 22, 2011

This is a general Adobe program installation CHECKLIST. You might want to go down it, and make sure that you are doing all of the listed steps.

Good luck,

Hunt

Report · Jun 24, 2011

Alright You guys.

I solved it for me.

I don't know what exactly worked to me but here is the list of things I did. I am running win7 64bit ultimate.

- Unistalled all Adobe aps

- Runned Adobe cleaner to be sure

- Removed Adobe folder from program files x86

- Removed folder Adobe from "User/AppData/Roaming

- Created another user with admin privileges - i think it might be this

- logged off from my usuall admin accout and logged in to the new one

- Started the installation as an administrator

That's it

After that installation went till the end.

Simply works for me. I hope i helped.

Report · Jun 24, 2011

Great news, and thank you for reporting the steps that worked for you.

Unfortunately, in a mostly user-to-user forum, most folk do not have installation issues, so can only get ideas, from reports such as yours, when they are trying to help others WITH the installation problems.

Appreciated, and good luck,

Hunt

PS - it was reports from many others, and in several Adobe forums, that spawned that checklist, linked above.

Report · Jul 31, 2011

I found a solution after 2 days and 2 nights.

Just move the installation files to C:\CS5 and run setup from there.

Don't use white space in path name.

Exit Code: 6, Ps Cs5 trial install.

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