Export as cuts off border on imageoto

[ideasmithlfs]

Photoshopt 23.3.3 mac

I have an image with a border for a google ad. I've created the image in photoshop at 400% so I can see it more clearly when working on it. The canvas size is 640 x 2400. The final jpg ad size is 25% of that, so 160 x 600. 

If I save the photoshop file as a jpg (640 x 2400) and then open the jpg and reduce the size to 160 x 600 everything looks good.

If I use the Export As function, set the size to .25x to export, the thin border on the right side of the image gets cut off so I no longer have an even border. The final size is correct 160 x 600, but it has been cropped slightly enough that the border is not even.

I have a whole bunch of ads to produce, so I need to resolve this or find an efficient way to save these alternate sized jpgs. Two steps is not efficient.

[Andrew Sender]

Hi @ideasmithlfs ,

Sorry you are experiencing this issue.  Do you see this issue in the preview window too?  Also have you tried tried disabling the following before exporting?

• Preferences -> Performance -> Multithreaded Compositing
• Preferences -> Performance -> (Graphics Processing) Advanced Options ... -> GPU Compositing

Please let me know if this either way helps or not.

Sincerely,

Andrew

[ideasmithlfs]

Hi Andrew -

Same problem after adjust that setting and restarting photoshop.

I can send you samples of the images if you need.

Thanks!
Linda

[cid:DF0E0A011EB9457C8DC2D17BF90D0FB4]

linda festing-smith

visual communication artist

905.844.7604 | linda@ideasmith.ca

[Andrew Sender]

That would be great.  Please send your Help -> System Info as well so we can understand the environment you're working in.  My email is sender@adobe.com