Export gif to web

[jasmondr14267567]

I'm trying to export my cinemagraph to the web but I keep getting the error code "cannot because of an unknown error."  Has anyone else run into this?

[Moderator's note:  Edited from ALL CAPS to normal case.  Please don't use ALL CAPS in web posts.  It's considered shouting. ]

[c.pfaffenbichler]

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

http://forums.adobe.com/docs/DOC-2325

[Nancy OShea]

• How big is your file?
• How many frames does it contain?
• Which version of Photoshop?
• What are the technical specs of your computer -- do you have enough memory?

Nancy

[bzareenk · Accepted solution]

For my Cinemagraphs I usually target 800 px to 400 px as a maximum width (or height for vertical animations).

Try changing the size of the gif to a smaller one.It might help you.

[jasmondr14267567]

I changed the size thank you so much!. However when it loops back around it is not seamless. Anyone else have this problem? I feel like it has something to do with the duplicated layer.