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8

Export Save For Web (Legacy ) suddenly not working - Windows 10, Photoshop Version 25.11.0

Participant ,
Aug 04, 2024 Aug 04, 2024

I've been using Photoshop since the 1990's and the Save For Web function is critical to my work. For several years now this was made a "legacy" function, thus I use the Alt + Shift + Ctrl + S keys to "export" for web.

Last week this worked fine, today nothing happens when I either use those keys or select the File > Export > Save for Web (Legacy) function.

This is not good. I use this function ALL. THE. TIME.

Would really appreciate help on this!! THANKS.

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Adobe
New Here ,
Dec 17, 2024 Dec 17, 2024

bumping this thread coz I've been doing reset for 4 times now and it's still not working

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New Here ,
Feb 04, 2025 Feb 04, 2025

Having the same issue !! Adobe what's up? 

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Community Beginner ,
Feb 21, 2025 Feb 21, 2025

OK so I have used the Save for Web Legacy for exporting an image that is cut up with Slices from Grids for Instagram panos & grids by exporting a folder of jpgs.  It always worked fine.  The issue I'm having all of a sudden is that all of the images are exported as gifs except the last one which is exported as a jpg.  I tried mixing the gifs & jpgs and they don't line up perfectly?  I've tried selecting jpgs in the drop down, using jpg presets, I also reset my preferences, nothing works?  I also hae tried this in Photoshop 2024 & 2025.  Any suggestions?  Thanks for your help!

 

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Explorer ,
Mar 15, 2025 Mar 15, 2025

I'm with FloridaGal...  Been using Photoshop since V3 and not having Save for Web (Legacy) really sucks!!!

I pay almost $70 a month for Adobe products... PLEASE fix this!

 

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Community Beginner ,
May 20, 2025 May 20, 2025

Same happens to me all the time these days (may 2025) ... a restart of Photoshop and it works again until next time. Really annoying

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Participant ,
May 21, 2025 May 21, 2025

I first posted this problem nearly a year ago and we are all STILL experiencing the same issue. What is Adobe doing about this?? Apparently not a darn thing. We all pay a hefty monthly premium to Adobe and it feels like they are completely ignoring their many customers who've counted on and continue to DEPEND on the original (aka Legacy) Save For Web function for our work. It's not enough we found a cumbersome time-wasting work-around, we need the function to actually work and for PhotoShop to work the way so many of us count on it to. And are paying for.

 

I for one am sorely disappointed in Adobe's utter lack of response to us.

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Community Expert ,
May 21, 2025 May 21, 2025

When Save For Web stops working, can you go to the PS filter menu and try to open the Camera Raw Filter?

 

If that too fails, it's probably this well reported bug (still unresolved). These two fail together:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/could-not-complete-the-camera-raw-filter-com... 

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Contributor ,
May 29, 2025 May 29, 2025

This is typical Adobe software engineering. The good news is, they are raising their subscription rates, so all the bugs that stop their customers from getting work done cost us even more. Photoshop is buggier, Animate canvas is an unpredictible, unreliable mess and forget about Illustrator...  a UI nightmare. There is no consistency across the Creative Cloud suite, Adobe is the 800 lbs gorilla who can't be bothered to improve their products because what else are we going to do? They know we'll keep paying. 

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New Here ,
May 30, 2025 May 30, 2025
LATEST

ARE WE KIDDING?!!?!
I just paid $263 for this year thing and it went from awesome CS5.1 to 2025 where I can't even save files.
It bugs out after a single file as everyone says and oh there is so much more wrong with it but for this topic, why doesn't Save for Web Work?

I need a fix or an extremely reduced price.

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