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Participating Frequently
April 24, 2016
해결됨

eyedropper tool and paint bucket locked.

  • April 24, 2016
  • 7 답변들
  • 69950 조회

Hey all.

Just downloaded and started to use photoshop and the eyedropper tool is locked and also the paint bucket.

Tried to look at other solutions but have yet to find a fix. Any ideas on unlocking these would be highly appreciated.

최고의 답변: PaveOurWay

Because this will happen again to you fairly often, I DOUBT you will want to reinstall every time. 

Window > Workspace > Essentials (Default)

When you see those two icons (Eye Dropper and Paint Bucket) with the checkered (barely visible though) little tag to the top left, you're in 3D mode (like Schoeps said).  But you don't have to start a new document.  Just have to change the workspace to Essentials.

Here is what it looks like in 3D mode... Can't do ANYTHING with the bucket.  Was just trying to add a white BG to my logo... couldn't do it.

If you mouse over the Eyedropper Tool and you see "Material Eyedropper Tool" then that means you're in 3D mode.  This happens to a lot of people after or shortly after they first install the new Photoshop because they're like OOOOOOoooooooo 3D?!?!?! Let's try it!!!

You can also see here that the Workspace is set to 3D from the menu.  This limits the tools you're able to use because only certain tools work in 3D mode.

Changing it to Essentials does NOT automatically change the Eyedropper and Paint Bucket back though.  You will have to right click on them and select the respective tools you want to use.

And now you can see that I was able to add the white background to our logo.

Hopefully someone can change THIS to the correct answer so people don't go uninstalling and reinstalling..................... omg.

7 답변

Participant
August 28, 2024

Just rightclick the eyedropper tool, if 3D is selected that;s your problem. Simply select the first option which is "EyeDropperTool". This will fix both eyedropper and paintbucket locked issues.

ivok21385273
Participant
May 15, 2020

Thank you very much.
Worked like a charm

PaveOurWay
Participant
August 3, 2017

Because this will happen again to you fairly often, I DOUBT you will want to reinstall every time. 

Window > Workspace > Essentials (Default)

When you see those two icons (Eye Dropper and Paint Bucket) with the checkered (barely visible though) little tag to the top left, you're in 3D mode (like Schoeps said).  But you don't have to start a new document.  Just have to change the workspace to Essentials.

Here is what it looks like in 3D mode... Can't do ANYTHING with the bucket.  Was just trying to add a white BG to my logo... couldn't do it.

If you mouse over the Eyedropper Tool and you see "Material Eyedropper Tool" then that means you're in 3D mode.  This happens to a lot of people after or shortly after they first install the new Photoshop because they're like OOOOOOoooooooo 3D?!?!?! Let's try it!!!

You can also see here that the Workspace is set to 3D from the menu.  This limits the tools you're able to use because only certain tools work in 3D mode.

Changing it to Essentials does NOT automatically change the Eyedropper and Paint Bucket back though.  You will have to right click on them and select the respective tools you want to use.

And now you can see that I was able to add the white background to our logo.

Hopefully someone can change THIS to the correct answer so people don't go uninstalling and reinstalling..................... omg.

Barb Binder
Community Expert
Community Expert
August 3, 2017

Hopefully someone can change THIS to the correct answer so people don't go uninstalling and reinstalling..................... omg.

I agree. Tying the tool display to the workspace was new when this question was asked last year, and somewhere around the same time, Adobe removed the workspace list from the application bar, so it was hard to figure out what happened. Re-reading this thread, it sounds like the 3D workspace was selected, without an understanding of how it impacts the tool display.

You can go back to Essentials (and reset it) to show all the tools, or if you like the panels, just use Edit > Toolbars and Restore Defaults.

~Barb at Rocky Mountain Training
schoeps
Participant
July 24, 2017

Just had the same thing happen. Your tools are stuck in 3D mode. Open a new fresh document and switch them to the non 3d version.

Participant
December 21, 2016

Please follow step by step

Have nice day!

Participating Frequently
May 24, 2017

This is the correct answer, reinstalling Photoshop should be a last resort. But considering how hopeless Adobe is, you are often forced into a Last Resort.

Barb Binder
Community Expert
Community Expert
April 24, 2016

Check the active layer in the Layers panel. Is it locked?

~Barb at Rocky Mountain Training
Participating Frequently
April 25, 2016

no

Participant
April 25, 2016

Have you checked your permissions for Photoshop itself? Do you have full permissions for the version you're using? If not that might be why you can't use certain tools. You might want to check and see if you do have full permissions for your version. If you are sure that you should then maybe try a full uninstall with a Photoshop 2015 file delete and reinstall.  The source files may not have installed correctly when they were extracting and getting put onto your computer. If you did save any of your work in your Photoshop source folder, move it out to somewhere else safe before you do this though. So that way you don't take out any .psd files. When you do the reinstall it shouldn't touch the .psd files. You will however when doing this, if you decide to, want to remove your preferences because they might be causing issues.

Chris Cox
Legend
April 24, 2016

Tools don't get "locked".  Can you tell us more about what you mean, or exactly what error you are seeing?

Participating Frequently
April 24, 2016

Ok. When usin the eyedropper on a new image or any image  for that matter when hovering over the file it has an icon which does not permit me doing so. Well using it .. that is... Same thing with paintbucket. Wondering if it's a bug.

Chris Cox
Legend
April 24, 2016

Which means that those operations can't be used on that document or selection.

Which specific version of Photoshop are you using?

What color mode is your document in?

And are you using the eyedropper, or have you mistakenly selected one of the other tools in that slot?