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eyedropper tool not working

Community Beginner ,
May 04, 2020 May 04, 2020

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when i choose from 'hue-saturation' a specific color and try to use the eyedropper on the picture, the tab disappears.

i can't work

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Actions and scripting , Windows

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Adobe
Community Expert ,
May 04, 2020 May 04, 2020

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Could you please post a screenshot to illustrate the issue? 

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Community Beginner ,
May 05, 2020 May 05, 2020

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[cid:ce635fee-1973-40c8-bbc6-afa814ab81c6][cid:23c1025c-c2c2-4d72-80c8-b0a02ca36cf4]😢 thank you for trying to help

[https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif] Virus-free. www.avast.com

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Community Expert ,
May 05, 2020 May 05, 2020

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If you were attempting to post a screen capture all I'm seeing is an animated GIF.

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Community Beginner ,
May 05, 2020 May 05, 2020

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the color ajustment tool works the same on gif or pic so i am just showing the isuue

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Community Beginner ,
May 05, 2020 May 05, 2020

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11

 

22

 

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Community Expert ,
May 05, 2020 May 05, 2020

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What is teh Photoshop > Preferences > Workspace > Auto-Collapse Iconic Panels setting? 

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Community Beginner ,
May 05, 2020 May 05, 2020

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THANK YOU~!!!!! IM A NEWBIE AS YOU UNDERSTOOD!(IN MY DEFENCE I DIDNT CHANGE THE PREFERENCES!)

THANK YOU!!!

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Advocate ,
May 05, 2020 May 05, 2020

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Reading this discussion I noticed that to me these commands of the saturation hue panel are disabled

Schermata 2020-05-05 alle 16.22.46.png

 

how can i enable them?

 

 

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Community Beginner ,
May 05, 2020 May 05, 2020

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Photoshop > Preferences > Workspace > Auto-Collapse Iconic Panels setting

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Community Expert ,
May 05, 2020 May 05, 2020

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Could you please post a screenshot with the pertinent Panels (Toolbar, Layers, Properties, Channels, Options Bar, …) visible? 

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