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K
khong huatc80866230
Participant
December 25, 2023
Question

Face Expression and Parametric Filters

  • December 25, 2023
  • 1 reply
  • 1581 views

My PC System is Windows 11 Home 32.0 GB (31.4 GB usable) 64-bit operating system, x64-based processor.There are 2 questions here:

 

1. When I open PS2024(V25.31), thw window alway pops up: "This Face xpressin file is bad or corrupted" How to deal with it?

 

2. Whether i'm using PS (Beta) V25.4, I can't use the features in the new Parametric filter, Whenever I select any of the functions, PS will automatically shut down, I try many times with the same result.

 

Hope to get a solution to the problem as soon as possible, Thank You!

 

Merry Christmas and Happy New Year

 

Chua  Khong Huat

(Email removed)

    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    December 25, 2023

    @khong huatc80866230 

     

    Do this for the "This Face Expression File is bad or corrupted" message box:

    • Quit Photoshop
    • Go to C:\Users\[username]\AppData\Roaming\Adobe in Windows File Explorer and search for "Face".
    • When you find a file called "FaceExpressionPresets.psp", rename it with .old at the end (to preserve it just in case).
    • Restart Photoshop. The file will recreate itself. If there is still an issue, the older file is still there and can be renamed again.

     

    Since your second question is about Beta, please ask it here:

    https://community.adobe.com/t5/photoshop-beta/ct-p/ct-photoshop-beta

     

    I've moved your post from Using the Community (for questions about the forums).

     

    Jane

      K
      khong huatc80866230Author
      Participant
      December 26, 2023

      I can't follow your path but can be found from: c://ProgramFiles/Adobe/Adobe Photoshop 2024/Required > "Deefault Face Expression Prests.p3f"(Please see attached) , rename it to "Deefault Face Expression Prests.p3f.old" and restart Photoshop, The screen will stii pop up "This Face xpressin file is bad or corrupted" and another "Could not load default Face Expressiion presets"(see attached), Please advise, Thank!

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        December 26, 2023

        @khong huatc80866230 

        Yes.

        Renaming the file will preserve it in case you need it, and a new file will be recreated after restarting Photoshop.

        Jane

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