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MiaKai
Inspiring
Apr 6, 2018 5:46 AM UTC
Question

Favorite Fonts List Not Saving - Photoshop CC 2018

Photoshop CC 2018 is suddenly not saving fonts that I mark as favorites.  Is there a fix for this issue?

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    13 replies

    Participant
    Feb 26, 2023 8:51 AM UTC

    Hi guys, problem solved!!!
    1. Marked the fonts I want in my favorites.
    2. I close photoshop and reopen it as administrator.
    3. And to make my favorite fonts appear, first thing in photoshop, I press T and paste any text.
    4. open the list of favorites and oh my god, they are all there.

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    Sep 21, 2023 10:41 AM UTC

    Чел, ты гений! :))

     

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    Participant
    Jul 17, 2021 11:24 PM UTC

    This happened to me, too (2021). I moved the "character" tab/window to a different location and the issue was fixed. My favorites stopped disappearing. 

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    Participant
    Jul 27, 2019 10:11 PM UTC

    I am also having this issue, only on the CC 2019 version.  Bogus!

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    DrTc
    Inspiring
    Dec 15, 2020 5:04 PM UTC

    Still here in 2020...

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    Participant
    Feb 20, 2021 4:58 PM UTC

    Still here in 2021.

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    MiaKai
    MiaKaiAuthor
    Inspiring
    Aug 9, 2018 8:13 PM UTC

    Same problem still exists...  It's a deal breaker for me, as well.

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    Mycenae
    Participant
    Jul 31, 2018 3:45 PM UTC

    I am using Photoshop 2018 release 19.1.5 and have the same "no font has been marked as favorite" issue.

    I called Adobe Customer Service 800-833-6687 and spoke with Santimary Khongwar. After a few minutes of explaining the problem, I allowed her to access my computer to demonstrate the issue.

    After 53 minutes on the phone, with over 30 minutes of her attempting to fix the issue on my computer, she was unable to fix this.

    Once you close the program, every saved font is gone. If you're having this same problem, please call the number above and express your position. 

    As for me, this is a deal breaker! Unless this is resolved, I will not renew my yearly subscription.

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    Participant
    Aug 9, 2018 4:47 PM UTC

    I am having the same problem. Very frustrating.

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    Apr 6, 2018 7:24 AM UTC

    Hi

    You could try resetting Photoshop preferences, hit CTRL + K and select this option and restart PS

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