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grahamduff
Participating Frequently
September 30, 2019
질문

File extension not changing while selecting a format in Photoshop

  • September 30, 2019
  • 3 답변들
  • 2929 조회

Hi all,

Whenever I pick a format to save a file in, the file name remains .psd

Any clues?

 

Thanks in advance!

 

{Thread title edited by moderator}

이 주제는 답변이 닫혔습니다.

3 답변

D
d0nut247
Inspiring
September 1, 2023

 ...

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    September 1, 2023

    d0nut247,

     

    What version of macOS and Photoshop are you using?

     

    Your referring to File>Save As within Photoshop?

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    September 30, 2019

     

      G
      grahamduff작성자
      Participating Frequently
      September 30, 2019
      Thank you, I have just checked and my settings are the same as that above.
      Mike_Gondek10189183
      Community Expert
      Mike_Gondek10189183Community Expert
      Community Expert
      September 30, 2019

      Only Other suggestion I have is here in the finder .

      I think you mentioned you are on Catalina. The new forum Adobe upgraded to introduced alot of scrolling and am not seeing all 7 replies, even though i expanded all instances. Maybe I imagined seeing that, but hopefully they will work on the forums usability.

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      September 30, 2019

      Hi there, 

       

      We apologize for the issue you are facing while trying to save the files through Photoshop.

       

      Would you mind sharing the version of Photoshop you are currently using by going to the Help menu > System info?

       

      Also, are you currently using a Mac or Windows and since when are you facing this issue?

       

      You may try to reset the preferences of Photoshop using the steps mentioned in the link below and then re-launching Photoshop to check if it helps.

      https://helpx.adobe.com/in/photoshop/using/preferences.html

       

      Regards,

      Nikunj

      G
      grahamduff작성자
      Participating Frequently
      September 30, 2019

      Hi there,

       

      Here you go, thanks very much

       

      Adobe Photoshop Version: 20.0.4 20190227.r.76 2019/02/27: 1205725 x64

      Operating System: Mac OS 10.15.0

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      September 30, 2019
      I see you are currently using macOS 10.15 (macOS Catalina) which is currently in beta, right? Also, Photoshop the latest version of Photoshop is 20.0.6, so I would request you to update Photoshop to the latest version through the Creative cloud to check if that helps.
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