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File extension not saving correctly

Explorer ,
Oct 24, 2019 Oct 24, 2019

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If I have a tiff file and save as jpg  - the file name keeps the tiff extension and vice versa.  

This seemed to happen after I updated my mac from Siera to Catalina OS.  

 

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correct answers 1 Correct answer

Adobe Employee , Oct 24, 2019 Oct 24, 2019

Hi,

 

Check here to see if your issue is fixed with 20.0.7.
https://community.adobe.com/t5/Photoshop/Photoshop-20-0-7-is-now-available/td-p/10687924

 

regards,

steve

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Adobe Employee ,
Oct 24, 2019 Oct 24, 2019

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Hi,

 

Check here to see if your issue is fixed with 20.0.7.
https://community.adobe.com/t5/Photoshop/Photoshop-20-0-7-is-now-available/td-p/10687924

 

regards,

steve

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Explorer ,
Oct 24, 2019 Oct 24, 2019

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Thanks, the update did the trick.  Much appreciated.  

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Community Expert ,
Oct 24, 2019 Oct 24, 2019

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Mac unfortanetly lets you name files with any extension even though is wrong. I dont have Catalina and will not upgrade until the issues are resolved. Curious what are your settings finder >> preferences?

Screen Shot 2019-10-24 at 11.37.30 AM.png

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Explorer ,
Oct 24, 2019 Oct 24, 2019

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The update link I was just given fixed the problem.  It now saves the extensions as before.

 

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New Here ,
Nov 02, 2019 Nov 02, 2019

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I still can not save my tiff files "save as", it goes till 92% and nothing happens. I have trouble to open photoshop as well.

 

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