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File is Unlocked

Explorer ,
Dec 18, 2023 Dec 18, 2023

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I used to use Ps in a different MS account. Yesterday I changed the account but using the same PC. I imported all my brushes, and have done all the setting. But when I'm working on a file, I wanted to save it. Then its showing this. Anyone please help me! I'm working on an important project, but can't save it. I think its because I changed my account since I never faced this issue before on my previous account. Please help me out!photo_2023-12-18_20-33-57.jpg 

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Adobe
Community Expert ,
Dec 18, 2023 Dec 18, 2023

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According to the following post, it was anti-virus software that caused the problem. They said when they uninstalled Avast, they could save:

 

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Explorer ,
Dec 18, 2023 Dec 18, 2023

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No ma'am currently I'm not using any Anti Virus s/w. It was just expired some days ago. 

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