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Krystalelex
Participant
November 17, 2020
Answered

Fixed: Brushes missing on iPad

  • November 17, 2020
  • 14 replies
  • 11861 views

I opened Photoshop on-my iPad Pro today and when I tried to change my brush or eraser shape it said that there were no brushes available other than the ones I had selected. This is really weird because I hadnot uploadedany brushesto Photoshop, so it should let me use the preset default brushes but it wouldn't show them for some reason. I have attached some screenshots so that you can see what I'm talking about. This has never happened to me before and it seemed like it just came out of the blue as I haven't changed any settings recently.

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Hi all,

     

    We're happy to announce the release of Photoshop on the iPad 2.0.2 which includes the fix for this issue.

     

    To see what all fixed in the release refer to https://helpx.adobe.com/photoshop/kb/fixed-issues.html#photoshop-ipad-fixed-issues

     

    Let us know if the update resolves the problem for those affected and share your feedback with us.

     

    Thanks,

    Mohit

    14 replies

    Show previous replies
    P
    Paula5FFE
    Participant
    November 18, 2020

    Hello, I'm hoping someone can help. I'm using Pshop on my iPad pro (I also have it installed on my iMac. Previously when using pshop on my iPad the various brush options were availble to me. However now they are no. I have only one brush to chose from and a message saying Brush sync ma be in progress (this has been a for the last six hours. Any advice? 

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    November 18, 2020

    Hi

    Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile.

    ~ Jane

    P
    Paula5FFE
    Participant
    November 18, 2020

    Can you send me the link to that please as I don't know how to find it

    L
    Lindsey B5FE3
    Participant
    November 18, 2020

    As of about 7:00 today all my brushes are missing from my Photoshop app, and I can't seem to get them to sync and reappear. They are fine on my desktop, but I need to use my Apple Pencil. They were all working fine on the app earlier in the day. Now when I click brushes the following message appears in the brushes (and eraser) panel: "No brushes available - Brush sync may be in progress", and this has been going on far too long for it to just be a brush sync update.

    Per a conversation on Twitter with AdobeCare I've rebooted my computer, signed out of Creative Cloud, signed back in, and repeated the same process on my iPad but unfortunately the problem persists. Can anyone assist in recovering my brushes on the iOS app?

      D
      Dana Pride 2
      Participating Frequently
      November 18, 2020

      I am having the same problem just this evening. I have tried all the above suggestions and still no brushes. Was working fine earlier today.

      L
      Lindsey B5FE3
      Participant
      November 18, 2020

      I just deleted the app and reinstalled it and it appears to be working now. I hate deleting apps and was hesitant to do so...I don't trust the backup. 

        Kearner94
        Kearner94
        Known Participant
        November 17, 2020

        I went to use the brushes in my photoshop op iPad Pro and there are do brushes anymore. Where did they go and how do I get them back?

        C
        Carol5E8C
        Participant
        December 5, 2020

        Try uninstalling and reinstalling Photoshop. My brushes reappeared when I did that, and looking at the comments it worked for a lot of other people to. 

        Kearner94
        Kearner94
        Known Participant
        May 2, 2022

        So this is still happening to me. Actually, more frequently now. Every single time I leave Photoshop on my iPad and I go back into it, all my brushes are gone including the defaults. I don't understand why it keeps happening! Does anybody have any ideas besides the ones I already can see posted here. I know installing/uninstalling can resolve it sometimes but that seems a little unrealistic, because at this point I would have to do that every single time I go to use go to use Photoshop...... and I am continuously going in and out of Photoshop all day. Not to mention the fact that all of my brushes are gone everytime, not just the default ones. The default ones are easy to put back but having to re-download all of my personal brushes and paid for brushes from my files is very time consuming. Any help would be splendid!

        Thank you so much in advance!

         

        Kearner94
        Kearner94
        Known Participant
        November 17, 2020

        This happened to me today. I'm trying 7 figure it out!

        K
        KrystalelexAuthor
        Participant
        November 17, 2020
        I fixed it by uninstalling & reinstalling photoshop, so try that 🙂
          Kearner94
          Kearner94
          Known Participant
          November 17, 2020

          Thank you ! If I do that it will save all my work right ??

           

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