Skip to main content
robynbeth
robynbeth
New Participant
March 16, 2021
Answered

Fixed Could not complete request because of a program error while performing tasks in Photoshop 22.3

  • March 16, 2021
  • 15 replies
  • 17002 views

When using photoshop v22.3 I get a message "could not complete request because of a program error" whenever I try to use levels (ctrl l) or curves (ctrl m). I do not get this error when I use photoshop v21.2.6. What can I do?

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To find a forum for your program please start at https://community.adobe.com/

 

 

{Moderator note: Edited the thread title, PS-63302}

This topic has been closed for replies.
Correct answer Mohit Goyal

Hi all,

 

Could you please update Photoshop 22.4.1 version via Adobe Creative Cloud Desktop and it should resolve this issue for you.

 

Here's how you can update to the latest Photoshop version: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

Let us know your feedback.

 

Thanks,

Mohit

15 replies

D
Diogo Nakamura
New Participant
May 28, 2021

Desde que atualizei a versão do photoshop para a 22.4.1, esse erro começou. Ele surge logo ao inciar o photohop e não permite que eu faça nada.

 

O Photoshop só funciona se eu desabilitar o "Use Graphics Processor". Porém toda vez que eu inicio o Photoshop esse erro acontece. 

E isso não me parece correto, toda hora eu ter que desabilitar o processador grafico. 

 

Até 1 mês atrás,  o photoshop funcionava perfeitamente, agora ele fica essa coisa chata. 

 

Meu pc:

- windows 10 Versão 20H2

- placa de video NVIDIA geforce GTX 1060

- Intel Core i7-7700HQ CPU @ 2.80GHz 2.81GHz

- RAM 16gb

 

 

Alguém poderia me ajudar?

prodtagus
prodtagus
New Participant
May 24, 2021

O Photoshop não abre nenhum arquivo, não permite que eu acesse a aba de preferencias e nem permite que eu feche o programa.

Instalei versões antigas e mesmo assim o erro persistiu.

Placa de video: GTX 1050 2GB

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
May 25, 2021

Hi,

 

We're sorry about the trouble with Photoshop due to the Program error. You can try the steps suggested here: https://adobe.ly/2JZDqZB

 

If the issue persists, please roll back to the previous version of Photoshop (22.2) using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

    prodtagus
    prodtagus
    New Participant
    May 25, 2021

    Olá
    Fiz todos os procedimentos, consegui usar o photoshop na versão 22.2, mas tive que desabilitar o processador grafico, isso pode ser perigoso? vou conseguir trabalhar normalmente com o processador grafico desabilitado? 

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity ManagerCorrect answer
    Community Manager
    May 24, 2021

    Hi all,

     

    Could you please update Photoshop 22.4.1 version via Adobe Creative Cloud Desktop and it should resolve this issue for you.

     

    Here's how you can update to the latest Photoshop version: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

     

    Let us know your feedback.

     

    Thanks,

    Mohit

    J
    jarivera
    New Participant
    April 9, 2021

    Hello,

    I need some help troubleshooting some issues on my end with opening any files in Photoshop. Any file I try to open results in the attached error. I also get the same error when I try to close the program. I've had this issue come up over the past couple of versions. Thank you in advance for any help.

     

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    April 9, 2021

    Hi,

     

    We're sorry about the trouble with Photoshop due to the program error. Would you mind telling us which version of Photoshop are you working on?

     

    If you're using the latest version, you can try the steps suggested here: https://adobe.ly/2JZDqZB

    If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

    Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

     

    Regards,

    Nikunj

    A
    Amberscritch
    New Participant
    April 9, 2021

    I keep getting "Could not complete your request because of a program error" when trying to upload photos. I also get the same message when attempting to exit out of photoshop. I have tried googling and nothing seems to fix my issue. Im completley new to photoshop so im at a huge loss. Please help a girl out.

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    April 9, 2021

    Hi,

     

    We're sorry about the trouble with Photoshop due to the program error. Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

    If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

    Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

     

    Regards,

    Nikunj

    D
    defaultgt4u3ygx98wh
    New Participant
    April 8, 2021

    Just updated my photoshop (22.3) and this error ("Could not complete your request because of a program error photoshop") keeps popping up every time i try to open a file or even quit the program. When i go back to older updates other error keep happening everytime i try to use the "rotate" tool, it appears "Could not complete your request because it only works with OpenGL enabled document windows" even though the OpenGl is in fact activated. All my drivers seens to be updated as normal.

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    April 8, 2021

    Hi,

     

    We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on?

     

    Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

    If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

    Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

     

    Regards,

    Nikunj

    D
    defaultgt4u3ygx98wh
    New Participant
    April 8, 2021

    I'm working on a Windows 10, in Nvidia Geforce 820m, Intel Core i7

    Sr Shong
    Sr Shong
    New Participant
    April 7, 2021

    Hello Guys!
    I trying to access the preferences of my program pressing CTRL + K or going to EDIT >  Preferences and still not working. Somebody can help me?

    Oi galera
    Estou tentando acessar as preferencias do meu programa apertando CTRL + K ou indo pela janela EDIT >  Preferencias e ele não funciona. Alguem pode me ajudar?

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    April 7, 2021

    Hi,

     

    We're sorry about the trouble with Photoshop due to the Program error while accessing preferences. Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

     

    If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

    Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

     

    Regards,

    Nikunj

      4
      40012
      New Participant
      April 6, 2021

      Hi, When opening a new layer using the '+ in a square' icon (bottom right), the error 'Photoshop has encountered a problem and needs to close' appears. There is an option to send the report (xml below), which I have done, giving my email address, but no reply has been receieved. Also, in Edit/Preferences any option gives 'Could not complete the xxxxx command because of a program error'. I have reinstalled, but made no difference. Any help greatly appreciated. Many thanks.

       

      <?xml version="1.0"?>
      <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
      <crashreport serviceVersion="4.7.0" clientVersion="4.7.0" applicationName="Adobe Photoshop" applicationVersion="22.3.0" build="20210302.r.49" source="Windows-Client" crashType="n/a">
      <time year="2021" month="4" day="6" hour="21" minute="49" second="39" timeoffset="0" timezone="GMT Summer Time"/>
      <user guid="4bbd9e41-fea1-42ee-ba29-dd0c13c3f1ff"/>
      <system platform="Windows 10 Pro" osversion="10.0" osbuild="19042" applicationlanguage="en-us" userlanguage="en-GB" oslanguage="en-GB" ram="16264" machine="Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz" model="Intel64 Family 6 Model 42 Stepping 7" cpuCount="8" cpuType="8664" cpuFreq="3392 MHz" processorArchitecture="9"/>
      <gpu>
      <gpuinfo availability="Running/Full Power" adapterCompatibility="Intel Corporation" adapterRAM="2108 MB" caption="Intel(R) HD Graphics" description="Intel(R) HD Graphics" driverDate="20160519000000.000000-000" driverVersion="9.17.10.4459" videoModeDescription="1920 x 1080 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_8086&#38;DEV_0102&#38;SUBSYS_04AD1028&#38;REV_09&#92;3&#38;11583659&#38;0&#38;10" installedDisplayDrivers="igd10umd64.dll,igdumd64.dll"/>
      </gpu>
      <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF6D2FA9C21">
      <backtrace crashedThread="0">
      <thread index="0">
      <stackStatement index="0" address="0x00007FF6D2FA9C21" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="1" address="0x00007FF6D2FA9E94" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="2" address="0x00007FF6D2FA8FEA" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="3" address="0x00007FF6D2FA9A32" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="4" address="0x00007FF6D4F242AB" symbolname="ART::AssetType::operator=="/>
      <stackStatement index="5" address="0x00007FF6D4F075C9" symbolname="ART::AssetType::operator=="/>
      <stackStatement index="6" address="0x00007FF6D4F07A32" symbolname="ART::AssetType::operator=="/>
      <stackStatement index="7" address="0x00007FF6D4ECA959" symbolname="ART::AssetType::operator=="/>
      <stackStatement index="8" address="0x00007FF6D4EE9DAF" symbolname="ART::AssetType::operator=="/>
      <stackStatement index="9" address="0x00007FF6D4EEB7FB" symbolname="ART::AssetType::operator=="/>
      <stackStatement index="10" address="0x00007FF6D4EF2970" symbolname="ART::AssetType::operator=="/>
      <stackStatement index="11" address="0x00007FF6D2C7CF68" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="12" address="0x00007FF6D2C70C75" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="13" address="0x00007FF6D3DD7023" symbolname="AIDE::PaletteInfo::operator="/>
      <stackStatement index="14" address="0x00007FF6D3DD186A" symbolname="AIDE::PaletteInfo::operator="/>
      <stackStatement index="15" address="0x00007FF6D3DCE693" symbolname="AIDE::PaletteInfo::operator="/>
      <stackStatement index="16" address="0x00007FF6D3DDB34C" symbolname="AIDE::PaletteInfo::operator="/>
      <stackStatement index="17" address="0x00007FF6D3DDAD28" symbolname="AIDE::PaletteInfo::operator="/>
      <stackStatement index="18" address="0x00007FF6D4CD8492" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>
      <stackStatement index="19" address="0x00007FF6D4CD7D35" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>
      <stackStatement index="20" address="0x00007FF6D4CB27D6" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>
      <stackStatement index="21" address="0x00007FF6D4C8D189" symbolname="acp::local::net::IACPLHttpTransferClient::~IACPLHttpTransferClient"/>
      <stackStatement index="22" address="0x00007FF6D2965346" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="23" address="0x00007FF6D29653D3" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="24" address="0x00007FF6D2959888" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="25" address="0x00007FF6D296E6FC" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="26" address="0x00007FF6D2BEDC8F" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="27" address="0x00007FF6D295BF0B" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="28" address="0x00007FF6D2BB2512" symbolname="AIDE::AIDEPoint::operator="/>
      <stackStatement index="29" address="0x00007FF99CDC7034" symbolname="BaseThreadInitThunk"/>
      <stackStatement index="30" address="0x00007FF99D142651" symbolname="RtlUserThreadStart"/>
      </thread>
      </backtrace>
      <registerSet>
      <register name="RAX" value="0x00000237217E8F10"/>
      <register name="RBX" value="0x000002372170BC80"/>
      <register name="RCX" value="0x0000000000000000"/>
      <register name="RDX" value="0x000000000000000F"/>
      <register name="RSI" value="0x0000000000000001"/>
      <register name="RDI" value="0x000000B7DF6FE700"/>
      <register name="RSP" value="0x000000B7DF6FE510"/>
      <register name="RBP" value="0x000000B7DF6FE6B0"/>
      <register name="RIP" value="0x00007FF6D2FA9C21"/>
      <register name="EFL" value="0x0000000000010202"/>
      <register name="LastExceptionToRip" value="0x0000000000000000"/>
      <register name="LastExceptionFromRip" value="0x0000000000000000"/>
      </registerSet>

      <binaryImageSet>
      <binaryImage start="0x00007FF6D2510000" end="0x00007FF6DA457000" path="adobe\Photoshop.exe"/>
      <binaryImage start="0x00007FF99D0F0000" end="0x00007FF99D2E5000" path="ntdll.dll"/>
      <binaryImage start="0x00007FF99CDB0000" end="0x00007FF99CE6D000" path="kernel32.dll"/>
      <binaryImage start="0x00007FF99AA60000" end="0x00007FF99AD29000" path="KERNELBASE.dll"/>
      <binaryImage start="0x00007FF9981A0000" end="0x00007FF998230000" path="apphelp.dll"/>
      <binaryImage start="0x00007FF987170000" end="0x00007FF9871D0000" path="AcGenral.dll"/>
      <binaryImage start="0x00007FF99C510000" end="0x00007FF99C5AE000" path="msvcrt.dll"/>
      <binaryImage start="0x00007FF99BC20000" end="0x00007FF99BCBC000" path="sechost.dll"/>
      <binaryImage start="0x00007FF99B9E0000" end="0x00007FF99BB0B000" path="rpcrt4.dll"/>
      <binaryImage start="0x00007FF99B170000" end="0x00007FF99B1C5000" path="shlwapi.dll"/>
      <binaryImage start="0x00007FF99BCC0000" end="0x00007FF99BE60000" path="user32.dll"/>
      <binaryImage start="0x00007FF99AE30000" end="0x00007FF99AE52000" path="win32u.dll"/>
      <binaryImage start="0x00007FF99CD80000" end="0x00007FF99CDAA000" path="gdi32.dll"/>
      <binaryImage start="0x00007FF99A950000" end="0x00007FF99AA5B000" path="gdi32full.dll"/>
      <binaryImage start="0x00007FF99A8B0000" end="0x00007FF99A94D000" path="msvcp_win.dll"/>
      <binaryImage start="0x00007FF99AD30000" end="0x00007FF99AE30000" path="ucrtbase.dll"/>
      <binaryImage start="0x00007FF99CF20000" end="0x00007FF99D04A000" path="ole32.dll"/>
      <binaryImage start="0x00007FF99B230000" end="0x00007FF99B585000" path="combase.dll"/>
      <binaryImage start="0x00007FF99C5B0000" end="0x00007FF99CCF2000" path="shell32.dll"/>
      <binaryImage start="0x00007FF99B590000" end="0x00007FF99B63C000" path="advapi32.dll"/>
      <binaryImage start="0x00007FF99A730000" end="0x00007FF99A75E000" path="userenv.dll"/>
      <binaryImage start="0x00007FF993B60000" end="0x00007FF993B7D000" path="mpr.dll"/>
      <binaryImage start="0x00007FF99A6F0000" end="0x00007FF99A72C000" path="sspicli.dll"/>
      <binaryImage start="0x00007FF99BF80000" end="0x00007FF99BFB0000" path="imm32.dll"/>
      <binaryImage start="0x00007FF99AF10000" end="0x00007FF99AF37000" path="bcrypt.dll"/>
      <binaryImage start="0x00007FF98DD80000" end="0x00007FF98DE19000" path="msvcp140.dll"/>
      <binaryImage start="0x00007FF99AFF0000" end="0x00007FF99B14F000" path="crypt32.dll"/>
      <binaryImage start="0x00007FF98DEA0000" end="0x00007FF98DEB7000" path="VCRUNTIME140.dll"/>
      <binaryImage start="0x00007FF9943B0000" end="0x00007FF9943BC000" path="VCRUNTIME140_1.dll"/>
      <binaryImage start="0x00007FF99AE60000" end="0x00007FF99AEC0000" path="wintrust.dll"/>
      <binaryImage start="0x00007FF96FD20000" end="0x00007FF96FE49000" path="adobe\icucnv66.dll"/>
      <binaryImage start="0x00007FF9737D0000" end="0x00007FF973861000" path="adobe\AdobeLinguistic.dll"/>
      <binaryImage start="0x00007FF953790000" end="0x00007FF95393A000" path="adobe\icuuc66.dll"/>
      <binaryImage start="0x00007FF99B7C0000" end="0x00007FF99B82B000" path="ws2_32.dll"/>
      <binaryImage start="0x00007FF9743F0000" end="0x00007FF974467000" path="adobe\CRClient.dll"/>
      <binaryImage start="0x00007FF99BFC0000" end="0x00007FF99C08D000" path="oleaut32.dll"/>
      <binaryImage start="0x00007FF9534A0000" end="0x00007FF95378E000" path="adobe\wrservices.dll"/>
      <binaryImage start="0x00007FF9992A0000" end="0x00007FF999393000" path="dxgi.dll"/>
      <binaryImage start="0x00007FF969310000" end="0x00007FF9694BB000" path="GdiPlus.dll"/>
      <binaryImage start="0x00007FF993810000" end="0x00007FF9938BE000" path="mscms.dll"/>
      <binaryImage start="0x00007FF998090000" end="0x00007FF998097000" path="msimg32.dll"/>
      <binaryImage start="0x00007FF9729F0000" end="0x00007FF972B16000" path="opengl32.dll"/>
      <binaryImage start="0x00007FF952F00000" end="0x00007FF953142000" path="adobe\aif.dll"/>
      <binaryImage start="0x00007FF98B4C0000" end="0x00007FF98B54E000" path="winspool.drv"/>
      <binaryImage start="0x00007FF981E80000" end="0x00007FF981E8A000" path="SensApi.dll"/>
      <binaryImage start="0x00007FF9514E0000" end="0x00007FF951895000" path="adobe\AdobeOwl.dll"/>
      <binaryImage start="0x00007FF98B550000" end="0x00007FF98B55C000" path="secur32.dll"/>
      <binaryImage start="0x00007FF96B3E0000" end="0x00007FF96B449000" path="adobe\tbb.dll"/>
      <binaryImage start="0x00007FF951280000" end="0x00007FF9514DA000" path="adobe\inference_engine.dll"/>
      <binaryImage start="0x00007FF91E680000" end="0x00007FF91F819000" path="adobe\mkl_sequential.dll"/>
      <binaryImage start="0x00007FF96B370000" end="0x00007FF96B3D2000" path="adobe\tbbmalloc.dll"/>
      <binaryImage start="0x00000000539E0000" end="0x0000000053A90000" path="adobe\AXEDOMCore.dll"/>
      <binaryImage start="0x00007FF950CC0000" end="0x00007FF951012000" path="adobe\AdbePM.dll"/>
      <binaryImage start="0x00007FF91D640000" end="0x00007FF91E679000" path="adobe\opencv_world440.dll"/>
      <binaryImage start="0x00007FF977C70000" end="0x00007FF977CD0000" path="adobe\AdobeSVGAGM.dll"/>
      <binaryImage start="0x00007FF991FE0000" end="0x00007FF991FFE000" path="adobe\HalideRuntime.dll"/>
      <binaryImage start="0x00007FF950B40000" end="0x00007FF950CB7000" path="adobe\AdobeXMPFiles.dll"/>
      <binaryImage start="0x00007FF99B6E0000" end="0x00007FF99B7BA000" path="comdlg32.dll"/>
      <binaryImage start="0x00007FF969050000" end="0x00007FF9690F1000" path="adobe\JP2KLib.dll"/>
      <binaryImage start="0x00007FF999C40000" end="0x00007FF999C7B000" path="IPHLPAPI.DLL"/>
      <binaryImage start="0x00007FF99CE70000" end="0x00007FF99CF1E000" path="SHCore.dll"/>
      <binaryImage start="0x00007FF94FC70000" end="0x00007FF94FE16000" path="adobe\LogSession.dll"/>
      <binaryImage start="0x00007FF946F00000" end="0x00007FF9473B3000" path="adobe\MPS.dll"/>
      <binaryImage start="0x00007FF938E20000" end="0x00007FF939372000" path="adobe\PlugPlugOwl.dll"/>
      <binaryImage start="0x00007FF997030000" end="0x00007FF997294000" path="d3d11.dll"/>
      <binaryImage start="0x00007FF997970000" end="0x00007FF997990000" path="D3D12.dll"/>
      <binaryImage start="0x00007FF996BD0000" end="0x00007FF99702D000" path="D3DCOMPILER_47.dll"/>
      <binaryImage start="0x00007FF97E1E0000" end="0x00007FF97E246000" path="oleacc.dll"/>
      <binaryImage start="0x00007FF993A50000" end="0x00007FF993B5C000" path="winhttp.dll"/>
      <binaryImage start="0x00007FF9958A0000" end="0x00007FF9958AE000" path="adobe\dnssd.dll"/>
      <binaryImage start="0x00007FF989ED0000" end="0x00007FF98A3AD000" path="wininet.dll"/>
      <binaryImage start="0x00007FF9881B0000" end="0x00007FF9881D2000" path="adobe\CITThreading.dll"/>
      <binaryImage start="0x00007FF95A230000" end="0x00007FF95A31B000" path="adobe\ExtendScript.dll"/>
      <binaryImage start="0x00007FF977BD0000" end="0x00007FF977C04000" path="adobe\AdobePDFSettings.dll"/>
      <binaryImage start="0x00007FF958440000" end="0x00007FF95851A000" path="adobe\ScCore.dll"/>
      <binaryImage start="0x00007FF946580000" end="0x00007FF9467AB000" path="adobe\VulcanMessage5.dll"/>
      <binaryImage start="0x00007FF94D2E0000" end="0x00007FF94D48C000" path="adobe\VulcanControl.dll"/>
      <binaryImage start="0x00007FF943FA0000" end="0x00007FF9442DF000" path="adobe\ZXPSignLib-Minimal.dll"/>
      <binaryImage start="0x00007FF914BF0000" end="0x00007FF919061000" path="adobe\mkl_core.dll"/>
      <binaryImage start="0x00007FF919070000" end="0x00007FF91A204000" path="adobe\usd_win.dll"/>
      <binaryImage start="0x00007FF995510000" end="0x00007FF9956F4000" path="dbghelp.dll"/>
      <binaryImage start="0x00007FF9937F0000" end="0x00007FF993801000" path="ColorAdapterClient.dll"/>
      <binaryImage start="0x00007FF987DD0000" end="0x00007FF987DFC000" path="glu32.dll"/>
      <binaryImage start="0x00007FF981BD0000" end="0x00007FF981E6A000" path="comctl32.dll"/>
      <binaryImage start="0x00007FF9985D0000" end="0x00007FF9985FF000" path="dwmapi.dll"/>
      <binaryImage start="0x00007FF9965F0000" end="0x00007FF996604000" path="wtsapi32.dll"/>
      <binaryImage start="0x00007FF988190000" end="0x00007FF9881AA000" path="adobe\ippcore.dll"/>
      <binaryImage start="0x00007FF980DE0000" end="0x00007FF980E07000" path="adobe\ippcv.dll"/>
      <binaryImage start="0x00007FF9389D0000" end="0x00007FF938E18000" path="adobe\libmmd.dll"/>
      <binaryImage start="0x00007FF91A210000" end="0x00007FF91D631000" path="adobe\dynamic-torqnative.dll"/>
      <binaryImage start="0x00007FF968EE0000" end="0x00007FF968F45000" path="adobe\ippi.dll"/>
      <binaryImage start="0x0000000053610000" end="0x00000000539D3000" path="adobe\SVGRE.dll"/>
      <binaryImage start="0x00007FF9139E0000" end="0x00007FF914BEE000" path="adobe\svml_dispmd.dll"/>
      <binaryImage start="0x00007FF987D40000" end="0x00007FF987D60000" path="adobe\ippcc.dll"/>
      <binaryImage start="0x00007FF9770C0000" end="0x00007FF9770F4000" path="adobe\ipps.dll"/>
      <binaryImage start="0x00007FF987CE0000" end="0x00007FF987CFD000" path="adobe\ippvm.dll"/>
      <binaryImage start="0x00007FF950A20000" end="0x00007FF950B3A000" path="adobe\AdobeXMP.dll"/>
      <binaryImage start="0x00007FF98DE20000" end="0x00007FF98DE2A000" path="version.dll"/>
      <binaryImage start="0x00007FF938630000" end="0x00007FF9389C8000" path="adobe\AIDE.dll"/>
      <binaryImage start="0x00007FF9987B0000" end="0x00007FF9987C2000" path="kernel.appcore.dll"/>
      <binaryImage start="0x00007FF99A120000" end="0x00007FF99A138000" path="cryptsp.dll"/>
      <binaryImage start="0x00007FF991F30000" end="0x00007FF991F37000" path="MSVCP140_CODECVT_IDS.dll"/>
      <binaryImage start="0x00007FF999F50000" end="0x00007FF999FBA000" path="mswsock.dll"/>
      <binaryImage start="0x00007FF98B770000" end="0x00007FF98B797000" path="winmm.dll"/>
      <binaryImage start="0x00007FF996610000" end="0x00007FF996BD0000" path="d2d1.dll"/>
      <binaryImage start="0x00007FF989960000" end="0x00007FF989BDF000" path="DWrite.dll"/>
      <binaryImage start="0x00007FF993490000" end="0x00007FF9934A1000" path="credui.dll"/>
      <binaryImage start="0x00007FF996410000" end="0x00007FF996507000" path="propsys.dll"/>
      <binaryImage start="0x00007FF993F10000" end="0x00007FF9940C4000" path="WindowsCodecs.dll"/>
      <binaryImage start="0x00007FF99A140000" end="0x00007FF99A14C000" path="CRYPTBASE.DLL"/>
      <binaryImage start="0x00007FF99A560000" end="0x00007FF99A56A000" path="dpapi.dll"/>
      <binaryImage start="0x0000023725520000" end="0x000002372700D000" path="adobe\icudt66.dll"/>
      <binaryImage start="0x00007FF99A350000" end="0x00007FF99A362000" path="msasn1.dll"/>
      <binaryImage start="0x00007FF99A830000" end="0x00007FF99A8B0000" path="bcryptPrimitives.dll"/>
      <binaryImage start="0x00007FF994810000" end="0x00007FF99487A000" path="ninput.dll"/>
      <binaryImage start="0x00007FF9989B0000" end="0x00007FF999140000" path="windows.storage.dll"/>
      <binaryImage start="0x00007FF99A1D0000" end="0x00007FF99A1FC000" path="wldp.dll"/>
      <binaryImage start="0x00007FF9982F0000" end="0x00007FF99838E000" path="uxtheme.dll"/>
      <binaryImage start="0x0000023727250000" end="0x00000237272FA000" path="adobe\Photoshop.dll"/>
      <binaryImage start="0x0000023727F70000" end="0x0000023728252000" path="adobe\PSViews.dll"/>
      <binaryImage start="0x00007FF99A770000" end="0x00007FF99A78F000" path="profapi.dll"/>
      <binaryImage start="0x00007FF99AEC0000" end="0x00007FF99AF0E000" path="cfgmgr32.dll"/>
      <binaryImage start="0x00007FF9486E0000" end="0x00007FF948733000" path="sti.dll"/>
      <binaryImage start="0x00007FF99BE60000" end="0x00007FF99BF75000" path="msctf.dll"/>
      <binaryImage start="0x00007FF99BB70000" end="0x00007FF99BC19000" path="clbcatq.dll"/>
      <binaryImage start="0x00007FF98CDB0000" end="0x00007FF98CDBA000" path="wiatrace.dll"/>
      <binaryImage start="0x00007FF97E1A0000" end="0x00007FF97E1DE000" path="dataexchange.dll"/>
      <binaryImage start="0x00007FF997540000" end="0x00007FF997727000" path="dcomp.dll"/>
      <binaryImage start="0x00007FF995E80000" end="0x00007FF996081000" path="twinapi.appcore.dll"/>
      <binaryImage start="0x00007FF9896D0000" end="0x00007FF98977C000" path="TextShaping.dll"/>
      <binaryImage start="0x00007FF96FF60000" end="0x00007FF96FF9C000" path="C_G18030.DLL"/>
      <binaryImage start="0x00007FF996380000" end="0x00007FF9963BE000" path="netprofm.dll"/>
      <binaryImage start="0x00007FF994140000" end="0x00007FF994150000" path="npmproxy.dll"/>
      <binaryImage start="0x00007FF99B6D0000" end="0x00007FF99B6D8000" path="nsi.dll"/>
      <binaryImage start="0x00007FF9945A0000" end="0x00007FF9945B7000" path="dhcpcsvc6.DLL"/>
      <binaryImage start="0x00007FF994EC0000" end="0x00007FF994EDD000" path="dhcpcsvc.dll"/>
      <binaryImage start="0x00007FF999C80000" end="0x00007FF999D4B000" path="dnsapi.dll"/>
      <binaryImage start="0x00007FF95C440000" end="0x00007FF95C4BA000" path="adobe\AdobePIP.dll"/>
      <binaryImage start="0x00007FF954B80000" end="0x00007FF954C8D000" path="adobe\adobe_caps.dll"/>
      <binaryImage start="0x00007FF9776A0000" end="0x00007FF9779CB000" path="msi.dll"/>
      <binaryImage start="0x00007FF950060000" end="0x00007FF9501A1000" path="adobe\AID.dll"/>
      <binaryImage start="0x00007FF987350000" end="0x00007FF987361000" path="wbemprox.dll"/>
      <binaryImage start="0x00007FF98CAE0000" end="0x00007FF98CB74000" path="wbemcomn.dll"/>
      <binaryImage start="0x00007FF98B340000" end="0x00007FF98B354000" path="wbemsvc.dll"/>
      <binaryImage start="0x00007FF988780000" end="0x00007FF98888B000" path="fastprox.dll"/>
      <binaryImage start="0x00007FF9897C0000" end="0x00007FF9897D9000" path="amsi.dll"/>
      <binaryImage start="0x00007FF9874E0000" end="0x00007FF98755B000" path="MpOAV.dll"/>
      <binaryImage start="0x00007FF995170000" end="0x00007FF99517B000" path="winnsi.dll"/>
      <binaryImage start="0x00007FF98CDC0000" end="0x00007FF98CE5D000" path="webio.dll"/>
      <binaryImage start="0x00007FF993250000" end="0x00007FF99325A000" path="rasadhlp.dll"/>
      <binaryImage start="0x00007FF9928D0000" end="0x00007FF99294F000" path="FWPUCLNT.DLL"/>
      <binaryImage start="0x00007FF999810000" end="0x00007FF9998A1000" path="schannel.dll"/>
      <binaryImage start="0x00007FF9900F0000" end="0x00007FF9901EB000" path="textinputframework.dll"/>
      <binaryImage start="0x00007FF997AF0000" end="0x00007FF997E4E000" path="CoreUIComponents.dll"/>
      <binaryImage start="0x00007FF997F50000" end="0x00007FF998042000" path="CoreMessaging.dll"/>
      <binaryImage start="0x00007FF999580000" end="0x00007FF9995B3000" path="ntmarta.dll"/>
      <binaryImage start="0x00007FF9973E0000" end="0x00007FF997534000" path="WinTypes.dll"/>
      <binaryImage start="0x00007FF986F80000" end="0x00007FF986F95000" path="mskeyprotect.dll"/>
      <binaryImage start="0x00007FF99A200000" end="0x00007FF99A23B000" path="ntasn1.dll"/>
      <binaryImage start="0x00007FF99A240000" end="0x00007FF99A267000" path="ncrypt.dll"/>
      <binaryImage start="0x00007FF987030000" end="0x00007FF987056000" path="ncryptsslp.dll"/>
      <binaryImage start="0x00007FF94FB40000" end="0x00007FF94FC6F000" path="adobe\microsoft.ai.machinelearning.dll"/>
      <binaryImage start="0x00007FF911850000" end="0x00007FF911F3E000" path="adobe\onnxruntime.dll"/>
      <binaryImage start="0x00007FF987B30000" end="0x00007FF987B47000" path="adobe\FastCore.8bx"/>
      <binaryImage start="0x00007FF94F8D0000" end="0x00007FF94F9C7000" path="adobe\MMXCore.8bx"/>
      <binaryImage start="0x00007FF959100000" end="0x00007FF9591B3000" path="adobe\MultiProcessor Support.8bx"/>
      <binaryImage start="0x00007FF96FCE0000" end="0x00007FF96FD18000" path="adobe\Plugin.dll"/>
      <binaryImage start="0x00007FF90EF10000" end="0x00007FF910BBD000" path="adobe\HalideBottlenecks.8bx"/>
      <binaryImage start="0x00007FF910E00000" end="0x00007FF911850000" path="adobe\Dicom.8bi"/>
      <binaryImage start="0x00007FF98DCB0000" end="0x00007FF98DCC8000" path="netapi32.dll"/>
      <binaryImage start="0x00000000008B0000" end="0x00000000085F0000" path="adobe\Camera Raw.8bi"/>
      <binaryImage start="0x00007FF9998F0000" end="0x00007FF999924000" path="rsaenh.dll"/>
      <binaryImage start="0x00007FF99A6A0000" end="0x00007FF99A6EB000" path="powrprof.dll"/>
      <binaryImage start="0x00007FF99A680000" end="0x00007FF99A692000" path="umpdc.dll"/>
      <binaryImage start="0x00007FF98BDF0000" end="0x00007FF98C0A0000" path="iertutil.dll"/>
      <binaryImage start="0x00007FF984F60000" end="0x00007FF984F77000" path="ondemandconnroutehelper.dll"/>
      <binaryImage start="0x00007FF98C3C0000" end="0x00007FF98C5AE000" path="urlmon.dll"/>
      <binaryImage start="0x00007FF97EC40000" end="0x00007FF97EC53000" path="jsproxy.dll"/>
      <binaryImage start="0x00007FF998150000" end="0x00007FF998159000" path="IconCodecService.dll"/>
      <binaryImage start="0x00007FF97FDB0000" end="0x00007FF97FFBC000" path="msxml3.dll"/>
      <binaryImage start="0x00007FF9806E0000" end="0x00007FF980709000" path="adobe\Bib.dll"/>
      <binaryImage start="0x00007FF9774E0000" end="0x00007FF97750A000" path="adobe\BIBUtils.dll"/>
      <binaryImage start="0x00007FF938470000" end="0x00007FF93862D000" path="adobe\ACE.dll"/>
      <binaryImage start="0x00007FF97A8B0000" end="0x00007FF97AA6C000" path="mfplat.dll"/>
      <binaryImage start="0x00007FF97F260000" end="0x00007FF97F290000" path="RTWorkQ.dll"/>
      <binaryImage start="0x00007FF983280000" end="0x00007FF9832B1000" path="cryptnet.dll"/>
      <binaryImage start="0x00007FF90EB00000" end="0x00007FF90EF0A000" path="adobe\AGM.dll"/>
      <binaryImage start="0x00007FF99C090000" end="0x00007FF99C4F9000" path="setupapi.dll"/>
      <binaryImage start="0x00007FF90E710000" end="0x00007FF90EAF3000" path="adobe\CoolType.dll"/>
      <binaryImage start="0x0000000053DC0000" end="0x0000000053DE5000" path="adobe\AXE8SharedExpat.dll"/>
      <binaryImage start="0x00007FF92A1F0000" end="0x00007FF92A5C4000" path="adobe\ippccy8.dll"/>
      <binaryImage start="0x00007FF92A5D0000" end="0x00007FF92AB6D000" path="adobe\ippcvy8.dll"/>
      <binaryImage start="0x00007FF9129F0000" end="0x00007FF9139D3000" path="adobe\ippiy8.dll"/>
      <binaryImage start="0x00007FF912430000" end="0x00007FF9129E8000" path="adobe\ippsy8.dll"/>
      <binaryImage start="0x00007FF911F40000" end="0x00007FF912426000" path="adobe\ippvmy8.dll"/>
      <binaryImage start="0x00007FF989BE0000" end="0x00007FF989C23000" path="icm32.dll"/>
      <binaryImage start="0x00007FF955DA0000" end="0x00007FF955DB7000" path="NapiNSP.dll"/>
      <binaryImage start="0x00007FF955510000" end="0x00007FF95552B000" path="pnrpnsp.dll"/>
      <binaryImage start="0x00007FF980960000" end="0x00007FF980975000" path="wshbth.dll"/>
      <binaryImage start="0x00007FF9958B0000" end="0x00007FF9958CD000" path="nlaapi.dll"/>
      <binaryImage start="0x00007FF94D490000" end="0x00007FF94D4A2000" path="winrnr.dll"/>
      <binaryImage start="0x00007FF90DD50000" end="0x00007FF90E710000" path="adobe\ScriptingSupport.8li"/>
      <binaryImage start="0x00007FF910BF0000" end="0x00007FF910DFA000" path="adobe\Spaces.8li"/>
      <binaryImage start="0x00007FF907480000" end="0x00007FF90DD45000" path="adobe\libcef.dll"/>
      <binaryImage start="0x00007FF99BFB0000" end="0x00007FF99BFB8000" path="psapi.dll"/>
      <binaryImage start="0x00007FF952E20000" end="0x00007FF952EFA000" path="adobe\chrome_elf.dll"/>
      <binaryImage start="0x00007FF999140000" end="0x00007FF99914D000" path="hid.dll"/>
      <binaryImage start="0x00007FF9965D0000" end="0x00007FF9965E9000" path="usp10.dll"/>
      <binaryImage start="0x00007FF968650000" end="0x00007FF96881F000" path="d3d9.dll"/>
      <binaryImage start="0x00007FF989D20000" end="0x00007FF989D71000" path="cryptui.dll"/>
      <binaryImage start="0x00007FF9943F0000" end="0x00007FF994414000" path="dxva2.dll"/>
      <binaryImage start="0x00007FF999D50000" end="0x00007FF999D5C000" path="netutils.dll"/>
      <binaryImage start="0x00007FF98C0B0000" end="0x00007FF98C0C9000" path="samcli.dll"/>
      <binaryImage start="0x00007FF99A570000" end="0x00007FF99A5CA000" path="winsta.dll"/>
      <binaryImage start="0x00007FF96FAC0000" end="0x00007FF96FB03000" path="adobe\winrtsupport.dll"/>
      <binaryImage start="0x00007FF97E3D0000" end="0x00007FF97E40B000" path="rometadata.dll"/>
      <binaryImage start="0x00007FF990B90000" end="0x00007FF991327000" path="OneCoreUAPCommonProxyStub.dll"/>
      <binaryImage start="0x00007FF980600000" end="0x00007FF9806A6000" path="StructuredQuery.dll"/>
      <binaryImage start="0x00007FF9865D0000" end="0x00007FF986716000" path="Windows.StateRepositoryPS.dll"/>
      <binaryImage start="0x00007FF9803A0000" end="0x00007FF980402000" path="Windows.FileExplorer.Common.dll"/>
      <binaryImage start="0x00007FF97EF60000" end="0x00007FF97F026000" path="Windows.Storage.Search.dll"/>
      <binaryImage start="0x00007FF995070000" end="0x00007FF9950F5000" path="MMDevAPI.dll"/>
      <binaryImage start="0x00007FF99A510000" end="0x00007FF99A53C000" path="devobj.dll"/>
      <binaryImage start="0x00007FF97F680000" end="0x00007FF97F6A8000" path="mssprxy.dll"/>
      <binaryImage start="0x00007FF9904B0000" end="0x00007FF9905F1000" path="Windows.UI.dll"/>
      <binaryImage start="0x00007FF9901F0000" end="0x00007FF990342000" path="InputHost.dll"/>
      <binaryImage start="0x00007FF9941A0000" end="0x00007FF994241000" path="WindowManagementAPI.dll"/>
      <binaryImage start="0x00007FF980230000" end="0x00007FF980252000" path="cldapi.dll"/>
      <binaryImage start="0x00007FF98F0A0000" end="0x00007FF98F0AB000" path="fltLib.dll"/>
      <binaryImage start="0x00007FF9823B0000" end="0x00007FF982458000" path="twinapi.dll"/>
      <binaryImage start="0x00007FF97DED0000" end="0x00007FF97DEF4000" path="edputil.dll"/>
      <binaryImage start="0x00007FF99A5D0000" end="0x00007FF99A672000" path="sxs.dll"/>
      <binaryImage start="0x00007FF98F410000" end="0x00007FF990060000" path="igd10umd64.dll"/>
      <binaryImage start="0x00007FF990660000" end="0x00007FF99069B000" path="DXCore.dll"/>
      <binaryImage start="0x00007FF9930F0000" end="0x00007FF9931EA000" path="AppXDeploymentClient.dll"/>
      <binaryImage start="0x00007FF906850000" end="0x00007FF906B06000" path="adobe\IMSLib.dll"/>
      <binaryImage start="0x00007FF9916A0000" end="0x00007FF991D96000" path="D3D10Warp.dll"/>
      <binaryImage start="0x00007FF96A9C0000" end="0x00007FF96AB6E000" path="dui70.dll"/>
      <binaryImage start="0x00007FF957F30000" end="0x00007FF957FC5000" path="duser.dll"/>
      <binaryImage start="0x00007FF95B120000" end="0x00007FF95B1C9000" path="tiptsf.dll"/>
      <binaryImage start="0x00007FF97DF70000" end="0x00007FF97E191000" path="explorerframe.dll"/>
      <binaryImage start="0x00007FF97DF00000" end="0x00007FF97DF66000" path="thumbcache.dll"/>
      <binaryImage start="0x00007FF995300000" end="0x00007FF9953A0000" path="policymanager.dll"/>
      <binaryImage start="0x00007FF999980000" end="0x00007FF999A0A000" path="msvcp110_win.dll"/>
      <binaryImage start="0x00007FF9757C0000" end="0x00007FF975809000" path="Windows.UI.FileExplorer.dll"/>
      <binaryImage start="0x00007FF977A80000" end="0x00007FF977A8D000" path="atlthunk.dll"/>
      <binaryImage start="0x00007FF96A820000" end="0x00007FF96A82B000" path="drprov.dll"/>
      <binaryImage start="0x00007FF96A800000" end="0x00007FF96A818000" path="ntlanman.dll"/>
      <binaryImage start="0x00007FF96A7E0000" end="0x00007FF96A7FE000" path="davclnt.dll"/>
      <binaryImage start="0x00007FF96A7D0000" end="0x00007FF96A7DD000" path="davhlpr.dll"/>
      <binaryImage start="0x00007FF999A10000" end="0x00007FF999A27000" path="wkscli.dll"/>
      <binaryImage start="0x00007FF986E80000" end="0x00007FF986E92000" path="cscapi.dll"/>
      <binaryImage start="0x00007FF9580A0000" end="0x00007FF9580F8000" path="dlnashext.dll"/>
      <binaryImage start="0x00007FF987D60000" end="0x00007FF987DC4000" path="PlayToDevice.dll"/>
      <binaryImage start="0x00007FF9800A0000" end="0x00007FF9800C0000" path="DevDispItemProvider.dll"/>
      <binaryImage start="0x00007FF992FE0000" end="0x00007FF993081000" path="actxprxy.dll"/>
      <binaryImage start="0x00007FF996270000" end="0x00007FF996313000" path="PortableDeviceApi.dll"/>
      <binaryImage start="0x00007FF985390000" end="0x00007FF9853C2000" path="PortableDeviceTypes.dll"/>
      <binaryImage start="0x00007FF97D3E0000" end="0x00007FF97D4BE000" path="IDSyncIntIcon64.dll"/>
      <binaryImage start="0x00007FF992D90000" end="0x00007FF992DB6000" path="EhStorAPI.dll"/>
      <binaryImage start="0x00007FF97D230000" end="0x00007FF97D2D7000" path="adobe\CoreSync_x64.dll"/>
      <binaryImage start="0x00007FF9800C0000" end="0x00007FF980146000" path="DropboxExt64.47.0.dll"/>
      <binaryImage start="0x00007FF97F7A0000" end="0x00007FF97F821000" path="PhotoMetadataHandler.dll"/>
      <binaryImage start="0x00007FF973A30000" end="0x00007FF973BA2000" path="FileSyncShell64.dll"/>
      <binaryImage start="0x00007FF998130000" end="0x00007FF998147000" path="NetworkExplorer.dll"/>
      <binaryImage start="0x00007FF96ABB0000" end="0x00007FF96B304000" path="ieframe.dll"/>
      <binaryImage start="0x00007FF96E950000" end="0x00007FF96E992000" path="mlang.dll"/>
      <binaryImage start="0x00007FF97FFC0000" end="0x00007FF98003D000" path="ntshrui.dll"/>
      <binaryImage start="0x00007FF98D600000" end="0x00007FF98D628000" path="srvcli.dll"/>
      <binaryImage start="0x00007FF9906A0000" end="0x00007FF990794000" path="MrmCoreR.dll"/>
      <binaryImage start="0x00007FF98B250000" end="0x00007FF98B261000" path="windows.staterepositorycore.dll"/>
      <binaryImage start="0x00007FF98F1B0000" end="0x00007FF98F1DD000" path="BCP47mrm.dll"/>
      <binaryImage start="0x00007FF9884B0000" end="0x00007FF98852D000" path="provsvc.dll"/>
      <binaryImage start="0x00007FF96FB10000" end="0x00007FF96FCDD000" path="D3D12Core.dll"/>
      <binaryImage start="0x00007FF94DBF0000" end="0x00007FF94DD11000" path="adobe\PSCloud.dll"/>
      <binaryImage start="0x00007FF99B150000" end="0x00007FF99B16D000" path="imagehlp.dll"/>
      <binaryImage start="0x00007FF999150000" end="0x00007FF999173000" path="gpapi.dll"/>
      <binaryImage start="0x00007FF99CD00000" end="0x00007FF99CD79000" path="coml2.dll"/>
      <binaryImage start="0x00007FF9026B0000" end="0x00007FF904F76000" path="adobe\mkl_mc3.dll"/>
      <binaryImage start="0x00007FF901B30000" end="0x00007FF9026A2000" path="adobe\mkl_vml_mc3.dll"/>
      <binaryImage start="0x000002372FFE0000" end="0x00000237300A9000" path="Windows.ApplicationModel.winmd"/>
      </binaryImageSet>
      <dumpType>
      Mini
      </dumpType>
      <hbLogSessionDllStatus>

      </hbLogSessionDllStatus>
      </crash>

      <sessionId>
      6ad63a9c-5ec2-4148-98f1-59a800477f4b
      </sessionId>
      </crashreport>

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      April 7, 2021

      Hi,

       

      We're sorry about the trouble with Photoshop 22.3 due to the Program error. Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

       

      If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

      Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

       

      Regards,

      Nikunj

      Cler labstudio
      Cler labstudio
      New Participant
      March 30, 2021

      Buongiorno, dopo l'ultimo aggiornamento, ogni volta che apro un file mi appare il messaggio di errore :"Impossibile completare la richiesta poichè si è verificato un errore del programma". Lo stesso accade quando tendo di aprire un livello di regolazione dalla finestra regolazioni, quindi non me li fa aprire.

      Mentre in alto a sx nel menù a tendina Immagine la voce regolazioni è spenta. Accade anche a voi ?

      Grazie

      Luciano

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      March 30, 2021

      Hi,

       

      We're sorry about the trouble with Photoshop due to the Program error. Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

       

      If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

      Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version (21.2.x).

       

      Regards,

      Nikunj

      M
      Manoela5D50
      New Participant
      March 29, 2021

      Quando faço qualquer ação ele da a informção que esta com erro de programa, como solucionar?

      L
      Lauren5FC8
      New Participant
      March 29, 2021

      Hello, 

       

      I work in a school with the Adobe Creative Suite. Since Photoshop has updated to 2021 it keeps throwing up the ‘Photoshop could not complete your request because of a program error’  when trying to do basic things such as create an adjustment layer, copy & paste etc. I have tried troubleshooting it using these:

      Photoshop could not Complete your Request because of a Program Error - Appuals.com

      with no such like - can anybody help?! It is also happening for students which is super frustrating.

      Thanks!

      Lauren 

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      April 2, 2021

      Hi,

       

      We're sorry about the trouble with Photoshop. Our product team is working on a fix for the program error. Meanwhile, you can try the steps suggested here: https://adobe.ly/2JZDqZB

       

      If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

      Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

       

      Regards,

      Nikunj

      Show more replies
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices