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robynbeth
robynbeth
New Participant
March 16, 2021
Answered

Fixed Could not complete request because of a program error while performing tasks in Photoshop 22.3

  • March 16, 2021
  • 15 replies
  • 17002 views

When using photoshop v22.3 I get a message "could not complete request because of a program error" whenever I try to use levels (ctrl l) or curves (ctrl m). I do not get this error when I use photoshop v21.2.6. What can I do?

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To find a forum for your program please start at https://community.adobe.com/

 

 

{Moderator note: Edited the thread title, PS-63302}

This topic has been closed for replies.
Correct answer Mohit Goyal

Hi all,

 

Could you please update Photoshop 22.4.1 version via Adobe Creative Cloud Desktop and it should resolve this issue for you.

 

Here's how you can update to the latest Photoshop version: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

Let us know your feedback.

 

Thanks,

Mohit

15 replies

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manuelac45347870
manuelac45347870
New Participant
March 24, 2021

Desde la ultima actualización de Ps no me deja trabajar, cualquier acción que hago me sale una ventanita que dice no se ha podido realizar la acción por error en el programa, incluso no me dejaa cerrarlo. Por favor si alguien me puede ayudar a solucionarlo, muchas gracias

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
March 25, 2021

Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on?

 

You can try the steps suggested here: https://adobe.ly/2JZDqZB

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

 

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

    manuelac45347870
    manuelac45347870
    New Participant
    March 25, 2021

    Hola Nikunj!  trabajo con Windows 10, voy a probar con lo que usted me ha sugerido. Muchas gracias                                 Saludos                                                                                                                                                                                        Manuela

    rpandita
    Community Manager
    rpanditaCommunity Manager
    Community Manager
    March 22, 2021

    The simplest solution is to rename Sniffer.exe to Sniffer_Old.exe. it's located at C/ProgramFiles/Adobe/AdobePhotoshopCC folder.

      dennisd65398691
      dennisd65398691
      New Participant
      March 24, 2021

      That worked, Thank you.

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      March 18, 2021

      Hi,

       

      We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on?

       

      You can try the steps suggested here: https://adobe.ly/2JZDqZB

      If the issue persists, please continue to use the previous version of Photoshop while our product team works on a fix for this issue.

       

      Regards,

      Nikunj

        M
        MilenaTos
        Known Participant
        March 15, 2023

        Neither of the solutions listed here worked for me. Is there any fix to this bug in 2023?

        A
        asaf5F94
        New Participant
        March 17, 2021

        Hi ,Since the last update I get an alert when I reduce an image through an image size:

        "Could not complete the image size command
        because of a program error"

        While searching for a solution on Google and YouTube I came across videos that show going to> edit >prefrences -  *performance*

        The thing is that as soon as I click on  performance  I again come across an alert
        that says:

        "Could not complete the performance command because of a program error."

        I'm already desperate and do not know how to solve it. I would appreciate your assistance

        Asaf

         
         
        {Thread title edited by moderator}
         
        nikunj.m
        Community Manager
        nikunj.mCommunity Manager
        Community Manager
        March 18, 2021

        Hi,

         

        We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on?

         

        Please try the steps suggested here: https://adobe.ly/2JZDqZB

        If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

        Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

         

        Regards,

        Nikunj

        GrafiskWingman
        GrafiskWingman
        Known Participant
        March 16, 2021

        Upddated this morning to 22.3. 

        If I want to open pdfs in photoshop to flatten to jpg - my m.o. for this, I get the error:  "Could not complete your request because of a program error". 
        Same happens if I want to use shortcuts like close document: Ctrl + W (pc) - unless I go through the menu and choose close, then it works. 
        This is what I've noticed so far. 

         

         

        {Thread title edited by moderator}

        nikunj.m
        Community Manager
        nikunj.mCommunity Manager
        Community Manager
        March 18, 2021

        Hi,

         

        We're sorry about the trouble with Photoshop. Would you mind telling us which operating system are you working on?

         

        You can try the steps suggested here: https://adobe.ly/2JZDqZB

         

        If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

        Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

         

        Regards,

        Nikunj

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